Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (291 reviews)

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 Architectural and Engineering Service
Architectural and Engineering Service
3 reviews St. Catharines, ON
10/10

Basment Waterproofing

Doctor Rooter have waterproofed the entire basement. We are very pleased with the service and the quality of the job that they have done. Water does not appear in the basement and cracks have been fixed. Moreover, the basement had been finished, Doctor Rooter have conducted the work with the minimal damage to the finish, thus saved money on the finish works. Doctor Rooter have proved their professionalism and dignity to their trade and to what and how they do.

Approximate cost of services:
$22,000.00
1 of 1 people found this review helpful.
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Company Response

Thank you Slava. It was nice working with, your knowledge at engineering and construction is impressive, it always a pleasure working with a pros.We're looking forward for the next project with you!

R.S. from Richmond Hill
R.S. from Richmond Hill
1 review Richmond Hill, ON
10/10

Bathroom Renovation

Doctor Rooter did a complete renovation of my bathrooms. I was just amazed with the service that this company did!!! Besides plumbing I have been provided with painting and tiles and electrical works. I was pleased and completely satisfied with the service that have been provided. Special thanks to George and Oleg. I would definitely recommend them to all I know.

Approximate cost of services:
$18,000.00
1 of 1 people found this review helpful.
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Company Response

R., thank you for reviewing us. Your renovated bathroom looks awesome! Thank you for choosing Doctor Rooter, we always there for any plumbing, drain or waterproofing needs.

Anthony Alexander from Scarborough
Anthony Alexander from Scarborough
2 reviews Toronto, ON
10/10

Storm Drain Cleaning

I manage an industrial facility in the east end and for years whenever rain fell the external catch basin would back up into our plant. I found Oleg ( Doctor Rooter ) on Homestars and decided to give him a call. This type of issue is not straightforward as he didn't know the cause of the blockage, he had to first pump out the water ( which he didn't charge for ) after this he found there was an enormous amount of silt and gravel which entailed using a pump which he didn't have so he had to return. Once this was done he used his camera to determine the cause of the blockage under seven feet of concrete in my warehouse floor ( again no charge for this visit).
He then attempted ( not knowing if it would be successful since the blockage could be a structural collapse or just accumulated silt) using a specialized power washer was able to remove the blockage. Forgive the length of this review but I wanted to paint a picture of how focused Oleg was on helping me solve my problem. I'm sure all the visits he made cost him but he kept his original price, also he was very good about calling and providing advance warning to us. At no time did he mention about any additional costs or that the job was too much for him.

This is a guy I would recommend 100%!.

Approximate cost of services:
$2,000.00
1 of 1 people found this review helpful.
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Company Response

Anthony Alexander, thank you very much for the review, we happy to work with people like you, who appreciate someone's time and efforts. Commercial Drain Cleaning is differ from residential , cleaning machines become bigger, clogs tougher and it also requires certain level of expertise to detect and remove clog. Thank you for choosing Doctor Rooter! All the best.

Leo Antonelli from Toronto
Leo Antonelli from Toronto
2 reviews Toronto, ON
10/10

Basement Floor Drain Snaking

We had disgusting black sludge blocking our basement floor drains. We called Oleg and he came the same day to give a free estimate, even though his work vehicle had broken down and had to get his wife to drive him over. He assessed the situation quickly and reassured us that it wasn't a broken main line. He flushed one drain with water and that cleared it (he wasn't going to charge us for that), but the other drain clog was more stubborn. He needed to snake it, but didn't have the equipment because he didn't have his work vehicle. He said clearing the clog with a snake would cost $150 (he also made us aware of the options if he couldn't clear the drain). He came the next day with Sergei and did the job quickly and thoroughly. The charge was exactly what he said it would be. Oleg did a wonderful job explaining the problem and how he would deal with it. He even showed me how to flush the drains so the problem wouldn't happen again. Overall, an excellent experience. I will definitely call Doctor Rooter if I have any plumbing problems in the future.

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Leo Antonelli thank you very much for taking to write this review. It was a pleasure to work you from the beginning till the end, it is hard to build people's trust and we appreciate that you share your experience with others. Thank you for choosing Doctor Rooter!

John from Toronto
John from Toronto
1 review Toronto, ON
10/10

Bathroom sink leak

I have used them once before for a Kitchen Sink leak issue. This time it was the bathroom sink leak issue, They are courteous, prompt, very reasonable, clean up after themselves and do good work. They offer free estimates and even offer warranty on most jobs. Certainly on my short list!

Approximate cost of services:
$400.00
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Company Response

Thank You for Choosing Doctor Rooter! we are always here for any drain or waterproofing projects

Vital Movers
Vital Movers
1 review Toronto, ON
10/10

DRAIN SERVICES

I am glad that I had picked Doctor Rooter to fix the problem with the drain in the kitchen. It was a pleasant experience in the "ruined weekend". Very professional service, the company's representative managed to solve the drain problem very fast. I would highly recomend Doctor Rooter to everyone and would defenetly use it's service again in case needed.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Hi there! We happy to be of help and moreover to hear back from you. Most common kitchen drain problem its grease builds up on the inside of the pipes, so we recommend to absorb oil from all kitchenware and than wash it with dish soap. Doctor Rooter's team always there for your any plumbing, drain or waterproofing needs.

Debra K in North York
Debra K in North York
8 reviews North York, ON
10/10

Window Wells

I was very happy with the service from Doctor Rooter. Firstly, they responded to my call very quickly and provided a timely and very competitively priced estimate (well below others). They did the job quickly, efficiently, and cleaned up very well afterwards. A pleasure.

Approximate cost of services:
$5,000.00
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Company Response

Thank you Debra for kind words. It was a pleasure working with you and helping you to improve your house. Thank you for choosing Doctor Rooter and we always ready for your any plumbing, drain or waterproofing needs!

Vivian
Vivian
2 reviews East York, ON
10/10

Water pipe replacement and Backwater Valve Installation

I called Doctor Rooter to replace the water intake pipe from the city to my house with 3/4" copper, and also at the same time install a backwater valve for my sewer line going out. The work was done very promptly, and the workers were all very professional. I would definitely call Doctor Rooter again for any plumbing troubles. A huge thank you to Bill, Oleg, and Sergei!!

Approximate cost of services:
$4,000.00
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Company Response

Hi Doris, thank you very much for writing a feedback for us. We suggest everyone do not miss an opportunity to install backwater valve and sump pump to protect their property from flood almost in no cost! City rebates covers almost the whole amount. Thank you for choosing Doctor Rooter!

Natalya from Toronto
Natalya from Toronto
1 review North York, ON
10/10

Installation of Jacuzzi

I decided to install Jacuzzi in my condo. My friends suggested calling Doctor Rooter, as they had a good experience with them. The job was done quick and clean. I didn't notice any difference, except my new Jacuzzi has been installed. Doctor Rooter probably is one of the best companies I had an experience with, very professional and high quality work.
Thank you guys. I really appreciate your help.

Approximate cost of services:
$1,200.00
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Company Response

Hi Natalya, thanks a lot for the review. It was a pleasure dealing with you and in your house. The installation went flawless even there was not that much space in the bathroom. We satisfied with our work as long as you are! Thank you for choosing Doctor Rooter!

Maryna from Mississauga
Maryna from Mississauga
1 review Mississauga, ON
10/10

Kitchen sink

Hey Doctor Rooter. Saturday morning my sink gets blocked and i was really upset cause i have to do cleaning and i stuck without water. I called Doctor Rooter Sergey and Oleg came with in an hour and fix my problem really quick. They looks very proffesional and polite.Thank you guys for helping me with my kitchen sink.

Approximate cost of services:
$250.00
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Company Response

Maryna, thank you very much for taking to write a review for us. It is our pleasure to be of help. Next time you have a sink drain problem, you already have a discount! Thank you for choosing Doctor Rooter!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Drain Services
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
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