Terrible experience...I never write reviews on anything but had to write this one to warn people. Inexperienced guy was sent to repair my appliance who kept texting back and forth for a long time then told me had to replace parts, which didn't make things work and I was still billed for parts that were not even placed. He said one thing and then his head office didn't agree with him and I was stuck in the middle. Can't believe people can actually do things like this, but am too busy to run after these guys...so at least am warning others.
- Approximate cost of services:
- $250.00
- Company Response
It is common in appliance repair to share the diagnosis with a senior technician in order to have an accurate diagnosis. Some companies will use phone and some will use text messages. We use a proprietary software that we can share videos and photos.