Repair was done well but way too expensive
Needed the front panel on fridge replaced, and oven element replaced.
The repairman did a great job, he came in for a quick diagnostic, and a week later replaced the parts for the fridge and oven. All together he was probably there for an hour to an hour and a half which justified the labour charges 187.95 (I guess?). I was charged 426.09 for parts which I subsequently learned only cost them $191 as the invoice was left in the box.
Repair was done fine, but order your own parts or you'll get significantly overcharged.
- Approximate cost of services:
- $694.00
- Company Response
I am sorry you feel that you were overcharged on parts, the invoice you found was parts at our cost which no business will normally show you. W With the part price comes a year warranty, we order it (sometimes from the U.S at 50% exchange ),have it shipped to us then deliver it and come back for no cost to replace it if it fails. Not to mention shipping overnight to us which is a significant expense. Please realize there is a whole support system in place that lets us stand behind our parts and installation, I am pleased our tech did a great job and glad it was fixed right the first time.