Repair went fine - in and out in 20 minutes. So imagine my shock when I was charged $50 for the part and an astounding $249 (!) for labour. For more than $500 an hour, I should also have received legal counsel. I wish I'd done more research, but needed a quick fix and opted for what seemed like a reputable company. I obviously made a big mistake. Stay away from this shady company.
- Approximate cost of services:
- $325.00
- Company Response
We always explain and advise the cost of a repair to our customers BEFORE work begins and requires a customer's written authorization, which you had agreed to when you signed the invoice. We are not a small company and are not the cheapest solution. We are a large reputable company that does thousands of service calls each year for many reasons. Because we get the job done right, quickly is one of those reasons. We are sorry you feel the way you do but you do have a repaired appliance, the first time.
If you didn't accept the cost of repairs as explained to you before the work began, you could have just paid the service call which would have been just $80 and then you could have had someone else do it if you felt it could be done for less, but you didn't. If we knew who you were, we would be happy to explain further, but you decided not to provide your name, so we cannot contact you.