DO NOT USE THIS COMPANY: Washing machine quote and switch
Another bad experience typical to the host of other bad reviews. Repairman arrived, diagnosed problem with washing machine and provided quote to fix washing machine, of which I paid $220 labor fee upfront.
Of course when repairman arrived to fix machine he found additional issues not previously mentioned that now would not make repairing washing machine feasible.
Spoke to costumer service asking for refund. Lady who took call (Selina Khan) was immediately defensive and condescending. I tried to explain I only went forward with service based on their diagnostic and would be ok paying for this $80 fee but not the full $220. No dice, $220 down the drain.
Buyer beware, this company lacks integrity and is more trouble than their worth based on my experience and the numerous poor reviews out there.
- Approximate cost of services:
- $220.00
- Company Response
Thank you for your review and letting us know about your experience with QuickFix. We have bought the company out and purchased the QuickFix website. We are so sorry for the experience you had with QuickFix. We are pleased to let you know it is under new management. Our customer service is what sets us apart. Our company strives to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Sometimes we don't get it right but we are committed to making it right. We invite you to experience the quality of service we stand behind.