From a scale of 1-10, I give this company a sold -9. This was one of my worst customer experiences. I would NEVER call or use these guys. They are simply dishonest. We put a down payment on a part and repair for the fridge. We waited for the part but then the freezer on the unit stopped working. We called to inform them about that but when the repair person came - he did not know. He gave us a quote to repair the freezer and told us that we could get a refund on all parts but had to pay for the service calls. When I contacted Quick Fix about getting a refund, I was told to contact customer service. But they will not take calls - only e-mails. Great customer service! They would not provide a refund. STAY AWAY!!!!
- Approximate cost of services:
- $943.00
- Company Response
Thank you for your review and letting us know about your experience with QuickFix. We have bought the company out and purchased the QuickFix website. We are so sorry for the experience you had with QuickFix. We are pleased to let you know it is under new management. Our customer service is what sets us apart. Our company strives to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Sometimes we don't get it right but we are committed to making it right. We invite you to experience the quality of service we stand behind.