DO NOT USE QUICK FIX APPLIANCES FOR ANY APPLIANCE REPAIR! I have a side-by-side GE Monogram fridge that stopped working properly back in mid-July. The fridge was getting too cold and freezing everything. It's now October 1 and I have spent almost $1,500 in parts and labour and the fridge still does not work. In fact, nothing has changed from the dreaded day that I first called Quick Fix. No less than 5 different repairmen have visited, each of them suggesting more parts are required. The only thing that the last 3 repairmen have been able to agree on is the fact that the first $1,100 part was something that never needed to be replaced in the first place.... Customer service is terrible, none of their technicians show up to appointments on time and they seem to be incapable of actually fixing the problem. When it became clear to me that Quick Fix was not going to be capable of doing anything for me, I went to another company that was far superior. Here's the problem though. Quick Fix has refused to refund my $1,100 for that part that was never required unless I give them a chance to fix the problem. Their "fix" consists of coming up with another list of parts that actually exceeds the $1,100 cost of the unnecessary part..... It's unbelievable to me that these guys are still in business. If you look down the list of reviews below, you'll see that my experience is the same as everyone else that has dealt with this company. Save your money, time and aggravation and hire someone else for your repairs.
- Approximate cost of services:
- $1,400.00
- Company Response
Thank you for your review and letting us know about your experience with QuickFix. We have bought the company out and purchased the QuickFix website. We are so sorry for the experience you had with QuickFix. We are pleased to let you know it is under new management. Our customer service is what sets us apart. Our company strives to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Sometimes we don't get it right but we are committed to making it right. We invite you to experience the quality of service we stand behind.