QuickFix said they were authorized to fix a Miele dishwasher. The repairman cleaned the dishwasher - when that didn't work he said the circulation pump needed to be replaced at a $700 cost. A called Miele and a repairman came with a connector between the dishwasher and a computer which the QuickFix repairman didn't have. The Miele repairman charged the $140 service charge plus $100 to replace the part identified by his computer connection.
Lesson learned - when a repair company claims they can repair Miele don't believe them.
- Approximate cost of services:
- $140.00
- Company Response
Thank you for your review and letting us know about your experience with QuickFix. We have bought the company out and purchased the QuickFix website. We are so sorry for the experience you had with QuickFix. We are pleased to let you know it is under new management. Our customer service is what sets us apart. Our company strives to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Sometimes we don't get it right but we are committed to making it right. We invite you to experience the quality of service we stand behind.