Accu Serv Heating And Air Conditioning

Heating & Air Conditioning
Toronto ON M4L 3P1
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Heating & Air Conditioning
Accu Serv Heating And Air Conditioning
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86%

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Reviews by rating (past 12 months)

Reviews for Accu Serv Heating And Air Conditioning

Average customer rating:
9.7 10 (274 reviews)

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lilly from Toronto
lilly from Toronto
5 reviews Toronto, ON
10/10

Furnace Servicing

I called AccuServ late in the evening as my furnace was blowing cold air instead of hot. James answered and was very professional and friendly and arranged for an appointment the following morning, in their earliest slot. AccuServ (Josh) came by the next morning 15 min into the 2hr window I was given (thank you!) and serviced the furnace quickly and professionally, at a good price. And without trying to sell me any products or services, Josh gave me some great tips on how to maintain the furnace and what I can expect from it in the future. Will definitely use AccuServ again. Great job guys! So glad I found you

Approximate cost of services:
$200.00
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Company Response

Hi Lilly - thanks for leaving such a great review of your experience with AccuServ! We're happy to read about your satisfaction with our services and rates, and we thank you for being a loyal AccuServ customer!

Chris from Toronto
Chris from Toronto
1 review Toronto, ON
10/10

heater boiler replacement

Old heater/boiler failed due to usual builders' shotty corner cutting practices. With a 3 week old newborn this couldnt be a worse timing! Long story short, Aaron, James and Josh were able to push their appointments and accommodate to my urgent needs. 2 days later I now have a new efficient and functional heater/boiler unit! Couldn't appreciate more for the prompt turnaround and friendly customer service guys!

Approximate cost of services:
$8,000.00
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Company Response

Hi Chris, thanks for the awesome HomeStars review of your recent experience with AccuServ! We're so glad to know that you're enjoying your new boiler unit, and we're always here to lend a hand for any of your future HVAC needs! - The AccuServ Team

Ryan rosati from Vaughan
Ryan rosati from Vaughan
1 review Vaughan, ON
10/10

Gas Fireplace

We called AccuServ because our gas fireplace was not working. James came by the house and told us we needed a new thermocouple. He was very professional to work with as he clearly explained everything to us. The total cost was much less than I was expecting to pay to fix this problem. Our fireplace works great and we are enjoying it on these cold nights.

Approximate cost of services:
$150.00
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Company Response

Ryan, thank you so much for the excellent review of our services on HomeStars! We're glad to know our competitive prices and professionalism did not disappoint, and we're always here to provide you with quality HVAC solutions whenever you need. Happy holidays! :) - AccuServ

Rita from Markham
Rita from Markham
1 review Markham, ON
10/10

furnace

I asked James Memije, one of the owner: did the service call fee $99 would be deducted when I go ahead for the repair? He said:"No. It is not going to happen." Then I asked him that last time the service fee was deducted from the final invoice when I went ahead for the installation of new water heater in Feb 2014. James advised that the deduction only applied to new installation. So I called another person in his company, Vanessa, confirming the service call fee $99 would be deducted for BOTH repair and new installation. Also, I called other heating and cooling companies, their answer was the same as Vanessa. James only concerned if I would write a good review for him for the installation of water heater in Feb 2014. But, the good review I wrote was not for him. It was because his partner, Aaron Bond, who is gifted in his work. Aaron's strengh is to identify the problem quickly, to provide options available and to recommend the best solutions most benefit to me. When Aaron works, he becomes an artist that he makes things so beautiful and function so well. Aaron was so busy, I have waited for him 3 weeks, although James was available immediately. I rather used my electric heater then let James came in my property. I need someone passionate about his work, and looking after my best interest for the repair/replacement of my furnace, water heater, fireplace and air conditioning. I would recommend Aaron Bond. Vanessa is a very efficient administrator along with Aaron.

Approximate cost of services:
$3,500.00
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Company Response

Rita,

Thank you for taking the time to post a candid review of your experience with AccuServ on HomeStars. We're sorry to read about any miscommunication that may have occurred re. your service fee query on December 4th. We do want to emphasize that customer satisfaction is the backbone to our success, and everyone on our team is extremely dedicated to the level of quality and professionalism we render in our services. Both Aaron and James are extremely competent in their line of work, and only have the best interest of our clients' at heart. We value your recurring business, and shall use your feedback to establish stronger lines of communication with our customers, going forward. We wish you a safe and happy holiday, and a wonderful new year! - AccuServ

James Rowat from Toronto
James Rowat from Toronto
1 review Toronto, ON
10/10

kenmor gas hot water heater

Prompt, attentive, knowledgeable rep (James) explained problem thoroughly. Called James Thursday evening and called back in 5 minutes, discussed problem, set appointment for Saturday, but phoned Friday to say he could come earlier - late Friday afternoon. Chnaged out flamable vapor sensor and restarted unit - persto HOT WATER. From first phone conversation with James we suspected problem was Flammable Vapor Sensor shut down of water heater due to combustable paint fumes from painting floor near water heater with oil paint, which it was.

Approximate cost of services:
$99.00
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Company Response

Hi James - thanks for such an awesome review on HomeStars re. your recent experience with AccuServ! We're so glad you were pleased with your water heater service, and are always here to help for your future HVAC needs :) - The AccuServ Team

Jennifer from Toronto
Jennifer from Toronto
2 reviews Toronto, ON
10/10

Furnace, water heater & gas

We called Accuserv when the original company we were using for our furnace & gas made a disaster and became unreachable by phone. Aaron came out right away to assess the work needed to be done. He was able to fix all of the duct work and gas lines, as well as provide us with a new furnace and water tank at reasonable costs. They completed the work in a timely manner which was helpful considering we were right at the cusp of frigid weather on the way. We were extremely happy with their professionalism and have already recommended Accuserv's service to some of our friends in the market for a new furnace.

Approximate cost of services:
$5,000.00
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Company Response

Jennifer, thanks for such an awesome review of your experience with AccuServ. It's our pleasure to assist all of your HVAC needs, and are always here to help. We appreciate your referrals and continued business! - The AccuServ Team

D Gray from Toronto
D Gray from Toronto
1 review Toronto, ON
10/10

Fixing a gas fireplace

I called them for a service call to fix a new but not working gas fireplace. They said change the batteries, and presto! Honest & saved me some $$ Thank you!

Approximate cost of services:
$0.00
0 of 1 people found this review helpful.
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Company Response

D. Gray, thank you for taking the time to review your recent experience with AccServ. We're always here to lend our help for all of your HVAC questions and service needs! - The AccuServ Team

dv from Toronto
dv from Toronto
1 review Toronto, ON
10/10

Fixing a brand new furnace (installed by another HVAC guy)

AccuServ review
I would highly recommend AccuServ for all of your heating and air conditioning needs. I had a brand new furnace and A/C installed (by CJ mechanical) and had nothing but problems. After $100s spent and a HVAC guy refusing to come out and properly finish his install unless we continued to “pay another $250” - We proceeded to call other HVAC guys … Aaron Bond (from AccuServ) was THE ONLY ONE that was helpful, super quick to respond and fixed the problem within MINUTES. I very much appreciated the outstanding service and professionalism I got. I will definitely use him on all future projects.

Approximate cost of services:
$100.00
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Company Response

DV, thanks so much for the great HomeStars review about your experience with AccuServ. We're glad that you were left satisfied with the workmanship and quality of our services, and are always happy to help! - The AccuServ Team

Lila from Toronto
Lila from Toronto
3 reviews Toronto, ON
10/10

Gas Fireplace

Right from the start, Accuserv was amazing. Hats off to Vanessa, the administrative staff who is polite, courteous and knowledgeable. The tech. Rahul, was also fantastic. He explained everything, offered suggestions and answered questions. What I really appreciated, was their level of customer service and transparency. Before I knew about Accuserv, I had an annual inspection performed on my furnace. I can tell you that it was a difference. The tech was not a conversationalist and spoke minimally. When I was curious and tried to take a look, I felt as if I was an intruder. So, I quietly left. This is not how the homeowner and customer should feel. Accuserv wants you there so that they can educate you and answer any questions. Will most definitely recommend them to all and will call them in the future.

Approximate cost of services:
$110.00
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Company Response

Lila, wow - thanks for such a great review of AccuServ on HomeStars. We're happy to know you were left satisfied with the quality and workmanship of our HVAC services, and we're always here to help! - The AccuServ Team

Ellen Tubigan from Toronto
Ellen Tubigan from Toronto
1 review ,
10/10

Water heater tank repair

Called Accuserv on a Sunday since our hot water and heat in the house stopped running. We recently moved into our house and were not ready to pay an arm and a leg for any repair. The first visit we got was James, who was very thorough and took the time to explain the repair needed in lay terms. We were just grateful that James was able to come the day after we called. Unfortunately, he had to order a part and wait for it to arrive, which luckily only took two days.

Though it was late, the second Accuserv technician that came to our rescue was Raul. Raul also took the time to explain what was wrong with our tank. Though it was late at night, Raul was very thorough with this work and was able to save us a lot of $ for repair. Raul was very professional and very efficient.

Highly recommend using Accuserv and we will definitely use their service again! Two thumbs up!

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Ellen, thanks so much for the wonderful HomeStars review! We're happy to know you were left satisfied with our company's workmanship and repair rates. We're always happy to help! - The AccuServ Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Accu Serv Heating And Air Conditioning

AccuServ Heating and Air conditioning has been serving our community for over 20 years providing high quality repairs and installs. We're so dedicated to this goal that we have provided a series of guarantees to ensure your experience with our company is not just a good one, but a great ...
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