They broke my water heater, left it and said they would come back the next day, they never called, next thing I know the send a bill to collections for $150. Beware these reviews for them are fake
- Approximate cost of services:
- $150.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hello Private User
We apologize for the delay in responding to your review.
Due to your poor experience, we launched an investigation to locate your job and seek out a possible resolution.
Unfortunately, despite our in-depth search, we weren't able to identify your file.
We have very systematic, strict policies and procedures for following through with each job to its full completeness.
If any discontent is expressed or observed from our clients, we don't stop working till we find a resolution that will have them thrilled.
From all the nearly perfect reviews on Homestars, you can see that we don't want to leave anything less than exceptional experience with our clients.
We want to bring that same satisfaction to you.
Please feel free to contact us at 416 269 2228 and we'll be more than happy to discuss resolution and compensation for you.
Regards
James