I live in Cochrane (AB) and the "builder's grade" roof on my 17-year old home needed to be replaced. A neighbour told me about National Star Roofing — her next door neighbour, her daughter and two of her daughter's neighbours had contracted them to replace their roof and had been very pleased with the work done.
I did some online research (BBB, HomeStar) on National Star Roofing and was pleased and impressed with all of the positive reviews. So I contacted them to request a quote. Sokol arrived at the agreed-upon time, discussed roofing options, showed me samples, answered all of my questions and provided me with a detailed estimate. The price quoted was reasonable and competitive and so I asked to proceed with the work.
Two days later, Sokol and a crew of 10 (brothers, cousins, brothers-in-law) showed up at 7 AM (to beat the heat of the forecasted daytime high of 31C). Once the old roof was off (8 AM), a couple of crew members left (to attend to other matters) leaving 8, who managed to install the new roof (underlay, turtle vents, shingles) by 1:30 PM. AMAZING.
It was such a pleasure to deal with Sokol and his crew. All were very hard-working, skilled, efficient, polite, respectful, professional, and attentive to detail. The job was completed in under a day, there was no loud music blaring (no music at all) and they were very good about clean-up — all discarded roofing materials (old shingles, packaging, roof nails) were discarded directly into a garbage bin (on back of company truck) or picked up afterwards and added to the bin.
Thanks for doing such a great job!
- Approximate cost of services:
- $13,600.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Susan.
It was a pleasure dealing with you.
Thank you for the nice words.
A well organized crew is our strongest quality and what tells us apart. Depending on the project, we can have up to 8 guys working, 2 dump trucks available for the old material and 2 people bringing material during the project.
This way we have found we can be constantly on time, on budget, have minimum risk of complications and happy customers always.
It is great to hear you were impressed by the roofing project overall.
Take care.