I have absolutely no problem giving National Star Roofing a 10 out of 10 rating for potential future customers to review. It was the first time that I've used HomeStars to assist in choosing a contractor.
I chose National Star partly because of their great reviews, and partly due to the details that were discussed during the estimate. I felt the confidence and pride that they take in their work at that time. I have absolutely no regrets in having chosen them and am completely satisfied. I'm fairly mechanically inclined and paid attention to the detail.
The job involved replacing a cedar shake roof on a house with attached garage, and a large detached workshop. We chose the best quality asphalt shingles available.
Aside from everything being completed, and cleaned up as promised, in a timely manor, there are a couple of things that impressed me further as to the professionalism of this team.
The first and main thing was the discovery of a mould problem in the main roof area of the house. Although it took an extra day and about $4K, they not only took the time to replace the plywood panels that it was necessary to replace, they also found the cause of the problem which was an issue in the way the bathrooms vents had been routed (into the ridge cap), and corrected that with proper roof exiting vents.
They also fixed a problematic (leaky) attached Sunroom roof using a material made for flat roofs as opposed to the shingles. While I like the look of the shingles a bit better, I'm convinced they made the correct choice in terms of long term leak protection.
In addition, they took extra special care at my request to fill the inevitable gaps left in the corners between the cedar shakes and the cedar siding (due to the thickness of the old cedar shakes).
The whole crew was friendly and thoughtful throughout the whole process.
Thanks very much to Sokol, Alecks, Ilia, and the rest,
Martin and Betty
- Approximate cost of services:
- $28,000.00
- Any advice to offer fellow homeowners facing a similar project?
- Check HomeStars and get estimates from a couple of favorites
- Company Response
Hi Martin. It was a pleasure to be the ones you guys chose to get your larger reroofing project. All the additional work you mentioned was inevitable. With a cathedral ceiling such as yours, you either change the insulation along with the molded plywoods or pull down your ceiling from inside. Many times we see and fix such issues, which surface once the old roof is pulled out. They need to be addressed and fixed or have serious health consequences. The conscience of no human should allow going over the mold, but many people in the roofing business do it.
We really appreciate all the detail you have provided in this review and wish you and your family Happy Holidays.