Fortress Windows & Doors

Windows & Doors Installation & Service
Toronto ON M1S 5B2
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98%

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Reviews for Fortress Windows & Doors

Average customer rating:
9.9 10 (355 reviews)

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Jessica in Ottawa
Jessica in Ottawa
1 review Toronto, ON
10/10

Front Door & Windows (5 total)

Excellent service from Fortress Windows. Richard our sales rep was awesome. Very helpful, honest and knowledgeable. Answered all my questions truthfully, and I never felt pressured or like I was wasting his time, as I had felt with other companies that I requested quotes from. Alex my window installer was amazing! Such a hard worker! Steve was my door installer and he was amazing as well! My door looks awesome!! Thank you Steve!! All were professional and courteous and cleaned up after themselves. Fantastic work all around!! 100% would recommend Fortress for anyone who needs their windows and doors done.

Approximate cost of services:
$9,000.00
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Company Response

Hi Jessica, thank you to another extremely happy client for expressing your experience with Fortress Windows and Doors. We are so elated when we get this kind of feedback and it makes everything we do worthwhile. Our clients are like oxygen to us because we wouldn't survive without them and this is why we strive for excellence on every project we do. Thank you for your business, all the best, Steve

rich
rich
1 review Toronto, ON
10/10

Patio Door to back yard

This is my third project with Fortress.
Steve and Steve and the fortress team of installers have knocked it out of the park again.
I did not have a back door to my backyard.
Fortress cut out an opening and installed a 6' patio door which leads to my back yard.
No more walking around the entire house to BBQ!
Thanks guys!
Great work, on point, and professional!

Approximate cost of services:
$5,600.00
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Company Response

Hi Rich, thank you for your continued business and loyalty to Fortress Windows and Doors. It's always a pleasure to do business with you and your wife and solve the problems of the world through our conversations 😊.
Your idea of cutting an opening through the back wall of your house was complete genius and will certainly create such great use of your deck and BBQ. I'm thrilled that it turned out just the way you had hoped it would! All the best, Steve

Rosalyn Gonsalves in Aurora
Rosalyn Gonsalves in Aurora
2 reviews Aurora, ON
10/10

Door Installations

Excellent service once again from Fortress Windows and Doors. Steel insulated door and Storm door were perfectly installed. The young David is a meticulous worker and takes great pride in his work. Installation and clean-up were great. Well done and thank you!

Approximate cost of services:
$3,400.00
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Company Response

Hello Rosalyn, we would like to thank you for trusting Fortress Windows and Doors to do your project with excellence and quality. Young David is a great installer and loves to do his work with integrity, it's all in the attitude and aptitude! When we are able to stand back and admire the finished project with pride, we're happy because we know you will be as well. All the best, Steve

Elliott from Mississauga
Elliott from Mississauga
7 reviews Mississauga, ON
10/10

Front door, patio door

The entire process was professional and friendly. Richard was knowledgeable and helped us figure out exactly what would work best with our house and within our budget. The installers were courteous and efficient, and the final result was exactly what we wanted. We would not hesitate to go back to them again in the future for other work on our house and recommend them without reservation.

Approximate cost of services:
$7,800.00
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Company Response

Thankyou very much for your kind review Elliot . We are always happy to give you our professional advice and or recommendations in regards to different styles and colours, that we feel would suit your house. We know your home is your castle and we want to feel just as good with the final outcome as you do!
Thanks again for your business
Steve.

Gryfin in Toronto
Gryfin in Toronto
0 reviews Toronto, ON
10/10

Window Installation and Consultation

Steve did a great job on my window installation and was even willing to come back to give me advice on a job that he didn't even do. I was hoping that he would be able to fix the job that another contractor had performed. Don't make the same mistake that I did and hire Fortress for the job.

Approximate cost of services:
$782.00
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Company Response

Hi Gryfin. Thankyou very much for your review. We take pride in every job that we do. We are not happy until you are. It is unfortunate that you had a bad experience with someone else and I wish I could have helped you. Hopefully they will do what is right, and rectify your situation . We are always there with advice if you need it , and please call if you need any work done in the future!
Best of luck
Steve

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Repairing broken window

Herewith an interesting story & a great window company. My neighbour is an enthusiastic golfer and could not resist to practice at his backyard. One of his golf balls was sent through my window. Here I am, searching through the Home Stars site for a company to repair my broken window. Steve from Fortress Windows & Doors responded me promptly & gave me a reasonable quote. My window was repaired within a week. I am very happy with his work & professionalism. Highly recommended!

Approximate cost of services:
$400.00
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Company Response

Well now, that's an interesting story and the first one of it's kind! We take care of people because we know each situation is important to the person facing that situation.
I hope your neighbour was courteous enough to tell "fore" to warn you of his errant shot! Steve

Jim and Anne
Jim and Anne
1 review , ON
10/10

windows and doors

Steve and his crew did a fantastic job replacing my old windows and doors I would strongly recommend fortress for your needs. I have just finished having my neighbors front door and screen door repaired by Steve and Richard they did a beautiful job and my neighbor who is blind loves the job as well.

Approximate cost of services:
$4,500.00
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Company Response

Thank you Jim and Anne for your review. We all have the ability to do our jobs in a way that makes us feel proud and satisfied. At Fortress Windows and Doors we strive for excellence on every job so that not only do we feel proud and satisfied at a job well done, but so do you, our customer. Our ultimate satisfaction comes when our customers know that they made a wise choice when they decided to award us the privilege to do their project! Thank you for your business! Steve

Judy in Markham
Judy in Markham
5 reviews Toronto, ON
10/10

eaves and gutter replacement

We are very happy with our new eaves with guards. Richard was very helpful went above and beyond to make sure everything went smoothly. I would highly recommend them and wouldn't hesitate to use their services again.

Approximate cost of services:
$1,570.00
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Company Response

Hi Judy, thank you for your review! Every job we do is important to us because we know that it's important to you, our customer...... we never lose sight of this! Quality products and workmanship is the foundation of our company and quick efficient service is also paramount if any of our customers ever run into a problem. We are always just a phone call away and will look after you. Thanks again for your business! Steve

Facey in Toronto
Facey in Toronto
3 reviews Toronto, ON
10/10

Small window made to window with well

Steve was wonderful...I emailed him a thousand times with questions ..he responded quickly. Our older home ..1918..foundation was no challenge for these professionals. A new large window done to perfection. They were amazing and provide safety for our granddaughter well they worked.

Approximate cost of services:
$4,500.00
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Company Response

Hi Facey,
Thank you for your review! Your 1918 foundation did present some interesting challenges, but nothing our years of experience couldn't overcome. When hiring a team to do work at your home it's so important that they have the know how and integrity to do the job right, the first time. We pride ourselves at Fortress Windows and Doors by having only the best installation teams in the industry. All the best, Steve

Ken in Toronto
Ken in Toronto
1 review Toronto, ON
10/10

Fantastic door replacement start to finish

Steve and his team were great the whole way through. Their quote was exactly what the final price was, and the work was excellent.
Steve was always a pleasure to deal with and went above and beyond with his work and customer service. We were told what was going to happen through the whole process.
Also not to mention their prices are very competitive .

i have no issue recommending fortress windows, and have handed a couple cards out already.

thanks guys

Approximate cost of services:
$0.00
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Company Response

Hi Ken, first let me thank you for your kind words and taking the time to write your review. We are totally thrilled when our clients are so pleased with the entire process from beginning to end - we strive for this on every project do. Do challenges happen from time to time? of course, but the key is how we handle it to make sure our customers are happy. We strive for excellence because we know your home is your castle! Steve

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fortress Windows & Doors

Fortress Windows and Doors sell and install CSA Certified WindowsEnergyStar, High Efficiency Windows
We offer our clients Quality, Integrity and Value. We believe that service after the job is completed is just as important as getting paid on the original installation.
I have had the same cell phone number since 1985 so anybody who has conducted business with us knows our number and we ALWAYS respond to our clients.

We run TO the problem, not away FROM the problem! (if there is one)

We make sure EVERY client is satisfied and that our written contract is fulfilled to the "T". We will never "upcharge" our clients and our word is our bond! (remember those days?)
When we're done your project, we want to see the smile of our clients knowing that they chose the right company to do their renovation!
34 years installing windows and doors. Home inspector and have many real estate agents as clients who also refer business to Fortress Windows & Doors.

Our Warranty is the absolute BEST in the industry!

CATEGORIES
Windows & Doors Installation & Service, Gutters & Eavestroughs, and Siding
PRODUCTS
Windows, Doors,Sliding Patio Doors, Siding, Garage doors, Eavestrough, fascia, soffit. California Shutters Storm Doors Egress windows for escape from basements in case of emergency
SERVICES
Brick to brick, stud to stud and retrofit window installations - beautiful workmanship. Doors. Concrete and brick cutouts to enlarge or make new openings as well as digging and installing window wells. On site continuous, high strength eavestroughing. Foam insulation and siding for beauty and energy efficiency.
BRANDS
CSA Certified WIndows, EnergyStar High Efficiency
STYLES
All styles of vinyl windows, Sliding Patio Doors and extensive selection of Steel Insulated and Fibreglass doors.
SPECIALITIES
Our specialty is making our clients glad they choose Fortress Windows & Doors to do their project - no matter how big or small.
WEBSITE
http://www.fortresswindowsinc.com
YEAR ESTABLISHED
34
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
Business License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
True Lifetime Warranty on windows and workmanship for as long as you own and live at your address.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.