Fortress Windows & Doors

Windows & Doors Installation & Service
Toronto ON M1S 5B2
Write a Review
Write a Review


HomeStars  >  Windows & Doors Installation & Service in Richmond Hill  >  Fortress Windows & Doors  >  Small problem SOLVED immediately! Great company and great windows!
Willi in Old Toronto
Willi in Old Toronto
1 review Toronto, ON
10/10

Small problem SOLVED immediately! Great company and great windows!

After living in our house for 26 years, it was time to replace the 4 back windows. We met with 3 different window companies and decided to go with Fortress. Firstly because the representative that came to our house really knew his stuff. He took the time to discuss everything with both my husband and myself. A couple of weeks later they came and installed our 4 beautiful new swing open windows, just in time for the summer weather. The windows are easy to open and clean and let a lovely breeze through our house. After the installation my husband was not quite happy with the look of the capping. The installers were back the next day and fixed the capping to everyone's satisfaction. Fortress was easy to deal with and they did not ask for full payment until everything was perfect! We are enjoying the summer weather with all of our new windows open each day. We made the right choice, and I highly recommend Fortress Windows & Doors to anyone needing to update their windows.

Approximate cost of services:
$1,800.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Willi, we appreciate your review and thank you for your business. I once heard a very successful man say " it's not what happens, it's how you handle it". when dealing with the "human" element, challenges will come up from time to time. The key is how it is handled! Our goal is customer satisfaction and we will always go the extra mile to make sure any issues are resolved and our clients are satisfied! All the best to you and your family. Steve