Crown Windows & Doors

I had whole house windows replaced brick to brick installation in early October.

I initially got quotes from three companies based on referrals from friends. Without telling the companies what the other companies' quotes were, the three retrofit quotes were very close. The other two companies recommended retrofit installation and the quotes were within 300 dollars of each other with Crown's retrofit quote in the middle. Retrofit installation costs less than brick to brick installation as you are actually buying less window due to re-using existing jamb and wood frame.

Crown recommended brick to brick installation. Eric was well prepared and brought previous installation referrals from my neighborhood so I can go check out the installed windows and workmanship personally.

Decided to go with brick to brick installation to avoid the future re-paint maintenance work and any potential problems if the re-used old wooden frame/jamb/other wooden part is rotten or moldy.

Crown's brick to brick installation quote is reasonable. I am glad that I made the right choice. I researched online and found few reviews and personal experience with Crown and those few are all positive. I checked out BBB and Crown is a relatively young company run by people who breath fresh air into the industry. They don't have fancy thick sales brochure but they operate lean and efficient and carry a quality product at reasonable price and keep a good installation crew and provide good after sale service.

I found the Hometech Contour Series vinyl windows of good quality and the workmanship is excellent. The installation was done nicely and efficiently.

I moved the furniture away from the windows and removed all the drapery and blinds the night before the day of installation. The crew of three led by Michael came around 8:45 am and finished removing the old windows and installing 20 new windows by 3 pm. The crew did some cleanup but replacing windows is a dusty job I would recommend moving stuff away from windows and cover up as much as possible to minimize the homeowner cleanup afterwards.

I checked out the semi-finished windows before the crew put in the expanding foam and casing, the gap to the brick on either side is minimal which shows how accurate the measurements were. The outside caulking are smooth and generous unlike some horrible pictures I saw on the web. The outside aluminum capping are perfect. The windows look very nice and quite "wood-like" when viewed from outside.

The inside windows look very nice too with the contour trims. I had mostly covered my windows with drapery and blinds for years now I love to look out my new windows.

It had rained quite a few days since installation and I checked the windows including the basement windows no leak. I will report back how well the windows perform in the winter on condensation or if the Cardinal glass units become foggy due to Argon gas leak.

Crown also called to follow up after the installation and friendly and knowledgeable staff John provided after sale service in reasonable time. I am a picky customer and I am very satisfied so far.

You may save a little money by having your windows replaced by some fly by night company or moonlighting handyman but it is well worth the extra costs to buy from a company that can provide quality product, quality installation at reasonable price with good after sale service who stand behind their products.

I will definitely recommend Crown to my friends and family.