Experienced workers with great insight, very helpful
- Approximate cost of services:
- $25,000.00
Experienced workers with great insight, very helpful
This entry did not meet HomeStars review criteria.
Thank you for the kind words Rob, it was a pleasure working with you and Stacey. Give our best to the family. Thanks again, cheers
This entry did not meet HomeStars review criteria.
This entry did not meet HomeStars review criteria.
Hi Robin, after completing your project 7 years ago we are surprised you’ve written a review of this nature. As you know, the work was done as per your architectural drawings, passed all required inspections by the City officials and all the work per our contract was completed.
We’ve been back to your home several times and have always maintained that your leak issue is related to a lack of waterproofing and in no way related to the finishing work we completed in your basement. Furthermore, nowhere in our contract or drawings was waterproofing to be included.
We hope you would reconsider your overall score to reflect a more accurate picture of the quality of workmanship delivered on your project. An overall score of 2/10 we feel is unfair. As we remember it, you were thrilled with the new space when we finished the project.
Nonetheless, it’s disappointing your not satisfied with our service and we’ll have to look at our internal practices and see if we can make adjustments to avoid this in the future.