Rocky Mountain Computer Repair

I bought an entry level desktop PC Sept 2013; placing the order etc was pretty efficient & I had my new box in 1 business day. I've always been somewhat skeptical of "custom" PCs but when Dan gave a detailed list of the components he puts in, it was obvious his approach was correct; give the customer the most reliable product you can for the price.

He moved all my data and applications, including email history as part of the price & never once tried to up sell me to a bigger ticket purchase.

Everything went well until early Oct 2014 when I started having boot up issues. Being a stubborn SOB I tried to figure out the problem on my own and of course failed (I'm not WIN7 Literate). The long & short of it is I called, described the issues & he had me bring the unit in, then diagnosed the issue (a failing peripheral) and told me how to fix it.

I need to point out he did this at NO CHARGE even though I was over the RMCR Warranty period AND the issue had nothing to do with the products he supplied.

To put it bluntly, if you want to be talked down to or treated in a cavalier fashion, GO ELSEWHERE. If, on the other hand, you appreciate straight up information and high levels pf personal service, do yourself a favour and visit RMCR.

Stellar service, reasonable prices and honesty mean I'll be back.

I had a Dell Vostro Laptop that would not start up that had all my pictures and resumes on it. I brought it over to Rocky Mountain Computer Repair where Jonathan was able to take a look at it the same day. I was really impressed; Jon knew his stuff and was personable and honest. I wanted a new computer but couldn't afford the $900 for the water proof indestructible laptops they sold, so Jon looked online with me and suggested I go over to Wal-Mart and get this Acer they had there for $289.99. I brought it back and he transferred all the stuff of the Dead Dell and on to my new laptop. He even did some stuff to speed it up; he explained on the cheap laptops they put all these free trials and junk on it that slow them down. I was really pleased. When I buy my next laptop and have more cash I am coming back to Rocky Mountain. The $900 laptop was pretty insane, the $1300 even better and what I'm most interested in is that it is a 3 year warranty from the manufacturer + free support from Rocky Mountain too.