Ideal Stairs - stair recapping, stair refinishing and stair renovation in GTA

We were fully renovating a 90yr old house in The Junction neighbourhood in Toronto, and ran into some problems with a contractor that was unable to complete a renovation project, and contacted Ideal Stairs to tackle the stair construction/replacement properly. Mesh and I went back-and-forth exchanging pictures and ideas, and he was always very quick to reply, and contribute creative ideas of his own.

They were sensitive to our very tight timeline (even over the holidays), communication was perfect, and once work was underway the measuring, prepping, demo, and installation crews were always very friendly, polite, quick, and kept a very clean job site when work took place over multiple days. There was never a point without access to stairs, and they worked well around other contractors working on other projects in the house at the same time.

Particularly noteworthy was how perfect Ideal Stairs was able to colour match the stain to our existing hardwood floors. I understand it was not easy work back at their shop, but the end product is flawless.

Mesh, Rajan, and all of the people at Ideal Stairs were extremely pleasant to work with, flexible to changes and alterations along the way, and I would absolutely recommend this company to anyone considering a stair project renovation. They asked for feedback during construction daily, and are very obviously committed to maintaining their already excellent reputation. Its clear customer satisfaction is important to them, and shows through every step of their projects.

(Edit: Wonky website has mixed up captions on attached photos. Should be clear what is before and after! :P)

Rajan dealt with us from our first visit to the store to the last day at our house. The job involved three flights of stairs and some flooring. The workers arrived on the day promised and handled the whole job very well. One flight of stairs was particularly tricky and Rajan and his team took the time to make sure it was done exactly the way we wanted, which included preserving the existing railing and matching the stain colour to an existing, older floor. When the work in a couple of minor spots was not quite to our liking (and these were only minor things) Rajan quickly arranged to have the work re-done to our satisfaction. The best part for me was how accessible Rajan was during the job - always answering his phone and handling and question or concern we had politely, professionally and promptly. I would have no hesitation recommending these people.

I asked for a quote for our new stair posts, hand rail and balusters at a very busy time of year with only weeks before Christmas, and Mesh gave me a prompt and very competitively priced quote. His team were able to fit in our project within the week and they did a fabulous job on installing and finishing the work cleanly, promptly and very professionally.

As an interior designer who was left in the lurch by contractors, it was refreshing to have my faith restored in professionals who care about their customers and go above and beyond expectations to help them. Mesh and his team are now on my go-to list of trusted tradesmen whom I'll be using and referring to my clients and friends.

Rajan and his team from Ideal Stairs were prompt in providing very competitive quotation followed by an excellent job on the stairs. Our stairs creaked quite a bit and Ideal managed to fix the creaks to our satisfaction. The work was done in time and with minimum fuss. Our Hardwood floors and 7 1/4 in baseboards were next and this job was also done on time and to our satisfaction. Rajan accommodated our requests for additional work as well.

We had Ideal Stairs Remove old builder carpet upper and basement stairs.
Also, had oak pickets replaced with wrought iron.
Mesh and Rajan were very accomodative, especially when we made some changes throughout the process. They were all very prompt and cleaned up after each day of work.
The job was completed on time!
We are very happy with our new staircase!!!

They were accommodating to my schedule, they're willing to go the extra mile to ensure I get what I want, and they do very good work. They also cleaned up after the job.

Starting with my request for initial quote, Mesh was very responsive and professional. The work started on schedule and the crew was tidy and respectful when onsite. I was given regular updates so that I could plan for the coming day. The resulting work was of very high quality. Would recommend Ideal Stairs to anyone looking to refresh their existing staircase.

From the start, when I contacted the company, to the end, when the last brush stroke completed the project, it was the most positive experience I've had doing a renovation. The quality of the materials used and the workmanship is unsurpassed.
The stair case(s) are a beautiful blend of old and new wood that we're going to enjoy for years to come!
Thank you, Mesh and the team a Ideal Stairs!