Stair Renovation & Flooring Installation
We recently had Mesh, Rajan and their install team renovate our carpeted staircase along with installing hardwood on our second floor landing. We had planned to do this renovation in July and after a few calls out to other stair companies in the area, all not able to take on the job until 2018, Mesh and Rajan accepted the job, even though we weren’t in the GTA.
The entire experience from beginning to end was a very positive one and we knew right from the start, we had made the right decision to go with Ideal Stairs. From our initial contact with Mesh and Rajan, and all through the renovation, both were always so very professional and a pleasure to deal with. They called regularly throughout the renovation to check in to see if we were happy with how things were progressing, and to ask if there were any issues or concerns. We always knew ahead of time when the crew was arriving and what they would be doing. We really appreciated the customer care we were given. The install crew were very respectful while working in our home and always left their work area clean and tidy at the end of each day. They are very skilled and hardworking individuals who care about the quality of their work and it shows. Renovations can be stressful, however this one was not. We are so pleased with the final result and would not hesitate at all to recommend Ideal Stairs to our family and friends.
- Approximate cost of services:
- $9,500.00
- Company Response
Thank you for your review S&S. We appreciate your feedback as it helps to evaluate our service, allowing us to continuously improve and offer the best customer experience and workmanship. We are very glad to hear that you made the right decision for choosing our company to complete your stair and flooring project. That your experience with our company from start to finish was positive. As a way of offering great service, we always keep our customers in mind, and update them with the progression of each project. We also realize that renovations can be very stressful. To eliminate this, we work efficiently and keep the job site tidy at the end of each day. On behalf of Mesh, Rajan and the Ideal Stairs team, we would like to Thank You for giving us the opportunity to renovate your carpet stairs, converting it to solid wood and install hardwood flooring. Please kindly mention our name to any friends and family who need work completed for their stairs and or floors.