Deb
Deb
1 review Port Hope, ON
10/10

Brand New Staircase

Mesh & Rajan to the rescue!

At the beginning of Dec, 2022, we hired a contractor begin work, to remove carpeted stairs, install hardwood treads and remove, repaint and reinstall railings & spindles. After his first day of work, he left us in a complete mess & unsafe conditions, he attended on 2 more occasions without any real progress except for excuses as to why he couldnt continue on with his work. On Jan. 18, we terminated him the contractor. That same day we contacted Mesh at Ideal Stairs. He advised us that they normally dont accept work beyond Durham Region but after hearing of our dilemma, they asked us to attend their office that same day. In spite of the distance to Port Hope, they agreed to take on our project. The next day, Rajan sent out a team to start and complete the project. Two weeks later, project completed. New treads, new risers & stringers, new spindles and painted railings. Even a last minute request to include our basement stairs was taken on without hesitation or delay. We have received rave reviews on their work by family and friends. We highly recommend Ideal Stairs!

Approximate cost of services:
$20,000.00
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Company Response

Hi Deb, thank you for your review and recommendation. Your feedback is very important to us as we continue to offer the best in service and quality work to our customers. We are so glad to hear your friends and family really love your new stairs and railings and we hope you continue to enjoy it as well. On behalf of the Ideal Stairs team we would like to thank you for choosing and trusting us to be your #1 stair renovation company. Please kindly mention our name to any friends and family who are looking to have work completed for their stairs and or floors.