Polar Spas

Swimming Pools, Spas & Hot Tubs
Edmonton AB T6E 3N8
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Heather platzner from Red Deer
Heather platzner from Red Deer
1 review Red Deer, AB
0/10

Hot tub cover

Ordered and paid for new cover in Aug/2012' have not yet received it as of Feb 19, 2013, keep getting excuses as to the length of time, 1st it was on back order, now every time I call it will be in next week on the truck, manager never in to take call or returns my call, have to wonder if it was even ordered. Latest update, my cover was bumped off truck in their last shipment so will take another few weeks before it arrives???

Approximate cost of services:
$800.00
4 of 5 people found this review helpful.
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Company Response

Hi Heather, we apologize for the very late reply to this review. We are just recently able to respond to our clients. We have tried looking up your file with no avail based on the last name you provided. If this is still an ongoing issue can you please call Shaina immediately at 780-431-2008 so we can rectify the situation? Thank you.