I contacted four companies for quotes and DVR was the lowest (vs. $450 and $565 and no call back within a day). I reached DVR while they were driving and they asked if they could call back in ten minutes. They called back in a few hours.
We arrange a quick meeting to look things over a few days later. I came home early from work and called to confirm - it seemed like they had forgotten and had a vehicle repair issue. We re-scheduled for the next day after my regular work hours.
DVR was waiting when I got home and quickly assessed things (we were pretty clear what the issue was). Told me his plan, said he'd be there in the next 1-2 days, and we shook on it. I appreciated the informal nature - no big contract to sign, just trust between us.
Some quick research showed that his suggestion (plastic flashing to replace old metal flashing) was solid.
The next two days were really cold, so it was three days later when the vent flashing was replaced. I had forgotten to ask to see the old flashing so I particularly appreciated that it was waiting on my front porch for review when I got home.
Later that evening DVR showed up to pick up the cheque and the old flashing now that I'd seen it. Provided additional details about the job.
Overall, I am very satisfied with the price, the workmanship looks solid (hasn't rained yet, but I'm sure if there's any issues they'll address them), and I felt that they were very competent. Punctuality was a bit of an issue, but my roof wasn't actively leaking (only during big storms) so that didn't bother me - I'll assume they had other more urgent calls to deal with.
- Approximate cost of services:
- $300.00