- Approximate cost of services:
- $1,700.00
- Company Response
Hi Bruce, thanks for the great review. I enjoyed working with you. - Steve
Hi Bruce, thanks for the great review. I enjoyed working with you. - Steve
Rebuilt chimney and window sills
Hi Scott, thank you for your kind review. The backyard looks wonderful with your new patio, and we were glad to be a part of cleaning up the brick work.
- Steve
Thank you for taking the time to share your experience with my company Josh. It was a pleasure working with you as well.
- Steve
Hi Brian and Darlene, thank you for this flattering review! Glad we were the right ones to solve this chimney issue once and for all. All the best, Steve.
Hi Freddy,
I am sorry you feel that way. This review is somewhat surprising, given that 3 years ago when this work was completed you expressed complete satisfaction and paid us in full. You even had us back to complete a small flagstone repair on a separate occasion, after the larger project was complete.
You were given a brick sample before the materials were ordered, which you approved. The bricks were delivered a few days before the work began, and left on the driveway. You had every opportunity to verify the brick to be used, and you did. In fact, the bricks installed were Heritage Beige. As we discussed over the phone, there is no closer match. Mason's Masonry (the supplier) actually gave sound advice to tint the bricks (not spray paint), which is the common solution for bricks that are not a perfect match for colour.
At Rockwell Masonry, we stand behind our work. If something had been done incorrectly, we would have fixed it.
Regards,
Steve
Thanks for the 10 star review Mike. Looking forward to working with you again.
- Steve