Pc Nix Toronto

These guys are really professionals. I brought my Dell laptop with broken screen and they replaced it on the spot. It took them only a few minutes. I was pretty surprised as I did not expect to resolve my problem so efficiently and so quickly.

The Lenovo Desk Top Computer (2011) had a faulty push button on switch. It would not turn on. Kareem addressed the problem as a defunct power supply and a dusty computer. Fixed, I took the computer home, but it would not work. I changed cords and plugged in various outlets. I was back next day to rectify the problem. Kareem was very good and patient. He brought to the front and plugged in the computer. He reached to the back to turn on the power supply. The light dawned on me, my last power supply had no on/off switch. It was my error for being so assuming. Kareem was very patient and the costs are reasonable when one considers material, time and overhead. I am exceedingly pleased with the expedient service.

My laptop would not turn on.
I did not know any PC repair outlets, let alone a good one. So, I went to speak with someone at a computer store and he suggested PCNIX. I decided to try them.
They took a look at it, told me what needed to be done and fixed it, all in a matter of a few days. They even uploaded MS program back onto my laptop for me without charge. They were very professional and personable (spoke with Kareem and Amir). Their rates were moderate and they did an excellent job. I’m glad I was referred to them. They made the repair go so easy. My laptop works and very well now.

Excellent service for my Alienware for keyboard replacement. Alienware keyboard replacement id tricky..Karim and Amir worked along explaining the problem and doing a wonderful job.. They didn't even charge when one of the parts was incorrect.Will always go to them for every computer problem...Thank you

Amazing service!!! Very quick and efficient. Spoke with one gentleman over the phone from King city he was so confident in my issue with my laptop that he recommended I come in and let him look. Once I got there he did 1 thing and knew already what it was!! Great attitttude and service. Got it fixed and he did not even charge me the diagnostic charge because I purchased the product that I needed.

After dealIng with Best Buy staff who was totally incompetent, could not even identify the problem, but trying sell unnecessary components. So I went to PCNix and they provided competent staff, Good service, and reasonable charges.
Ivan

No customer respect. I've been going there for over 10 years. Talked with owner on the phone twice about my needs. Asked to speak to Amir, the owner. He was on a break. Would not come out to me. As a business owner myself, if someone asks for me in person I am honoured and will greet them, he couldn't be bothered. Had a disagreement my last visit on price but thought to let it go. Not a unique service. Customer service is key and that was certainly missing on my visit. 2 Thumbs down.

Brought my computer into PCNIx on Dec 03 2016 and was given an estimate of approx. 7 days to repair it. It's now Feb 3 and I am still waiting on a straight answer about when it will be ready 2 months later! When I called over two weeks after bringing it in and paying my deposit, on Dec. 21, I was shocked to learn that they now estimated that it would take until Jan 26 (because of the Christmas season). On Jan 20 when I called to make sure it would be ready as promised, I was told to give them 7 more days and that the part had shipped. On Feb, 03 (11 days after my last call), I am now told the part was ordered late and is on back order. Wait, what? Last time you said it had shipped!!! They have had my computer and $280. deposit since early December. I have had nothing but broken promises. Had I originally known it would take this long, I would never have chosen to repair it. I would have purchased a new computer. But, I never got to make that choice. So, I guess I am at their mercy. Still waiting for Amir to call me back....Amir? Thuis is not acceptable in any way.

August 21, 2016. The hard drive on my Dell XPS laptop running Windows 7 upgraded to Win10 last June, died an untimely death about a week ago. It was out of warranty, of course....just 6 months out....so Dell was going to charge me $269 plus tax to replace the hard drive, and they would only reload the original factory version of Windows 7 and Microsoft Office 2010, even though I had already moved over to Windows 10. I would then have to sit there for hours to download 4.5 years of updates to Win7 and Office. And because it was now August, I would no longer have been able to get the free upgrade to Windows 10. Dell wouldn't consider even running any diagnostics to see if data recovery was possible, let alone actually doing any data recovery for me. Plus, it would have taken up to 2 weeks to get my computer back.

After reading various reviews on Yelp and HomeStars, and making phone calls to ask about rates, etc. I decided to try PCNix and am very glad I did. Judith and Amir returned my calls very quickly and answered every question I had. I brought my computer into them late on Tuesday afternoon and had it back by the end of the day on Thursday, with a brand spanking new 1 TB hard drive, which is larger than the one I had, Windows 10, and Microsoft Office 2010 loaded. Their rates were very reasonable and the service was top-notch and trustworthy. I opted not to have Amir try to do any data recovery for me, as the damage to my hard drive was significant and recovery would have been potentially very expensive. But he gave me back my old hard drive, and if I can't recover the files I need any other way I may still ask him to do this. I would highly recommend PCNix without hesitation.

I don't usually take the time to write reviews, but these guys are awesome. Truly professional and do not rip you off. I brought my laptop in thinking it had many viruses (running slow, etc). Fortunately for me, after hours of checking on their end, they do not charge me because they didn't find anything! Amazing. I went to them in the first place due to the great online reviews. Highly recommend these guys. I went to their new Sheppard Ave/Pharmacy location.