Pc Nix Toronto

Computer Repairs and Support
Toronto ON M2K 1C4
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HomeStars  >  Computer Repairs and Support in North York  >  Pc Nix Toronto  >  Dell Laptop Repair after crash
Crystal in Thornhill
Crystal in Thornhill
3 reviews THORNHILL, ON
10/10

Dell Laptop Repair after crash

My computer crashed to the ground and all I could see was a black screen and the light from the power button. All of my data was lost and I was freaking out! I called Dell and they were going to charge me $310 to start with and said I would get my computer back in one week. I simply couldn't wait that long - and I wasn't very impressed with Dell's customer service.

After doing a web search, PCNix came up along with rave reviews about Amir. I called him and left a message...to which he responded in less than 15 minutes! I explained the issue to him and he gave me a breakdown, best case scenario cost and a guarantee to keep me updated if/as things changed along the way to repair it. I brought the computer to him late Monday morning....it was ready on Tuesday morning (in less than 24 hours!). I was expecting it Wednesday - he beat his own time estimate!

My computer is running like it's brand new and my data was recovered! Amir and Don went above and beyond the call of duty to help me fix my computer by throwing in a few extras that were a helpful welcome surprise.

Amir is the computer whisperer!!! I will bring my computer(s) to him only from now on! It's so refreshing to have a fantastic computer professional who is lightning fast, efficient and effective (and explains things along the way to you, as you need it).

I wish there were more stars than 10! PCNix is the real deal and is the leading model for the rare quality customer service that we need and want. Thanks so much, Amir! :-)

Approximate cost of services:
$270.00
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Company Response

I truly appreciate the kind words, Crystal. Your Dell was fun to work on and you know I'm always here to help. Thanks for bringing in your Mom's computer too. I hope all is well with that machine as well as your Dell.