Home Depot Canada Installation Services

It's a horrible and extremely hassle for the garage opener installation service. I strongly recommend never buy their garage opener installation service. They use Quick Contractors. The contractor company confirmed the one week later appointment and never showed up, no notice, no reschedule. I had to wasted multiple hours from booking the service at Home Depot, following up and half a day off for nothing.

Home Depot Installation Services are entirely dependent on the entirely incompetent Onega company who are incapable of providing professional installers.
They take no responsibility for their unprofessional approach.
Do not use these people for anything.

I purchased a gazebo and paid for it and now it is more than 3 months and no one come to install. They do not respect what they promise.
Do not buy any service from this company.

Pathetic service. I would never have anything ever installed through Hone Depot.
Beware of horrible services, poor customer care (lack there of!), and rude technicians.

In April 2021 I purchased eight interior doors for installation. The contractor -Dave- was quick to call me back and we set up an appointment for reviewing the job. Within a week Dave and an employee were out and priced the job. An agreed-upon installation date was made and they showed up to the job site on time the first day. After which the start time would be adjusted from an hour to three hours. It is October 2021 my eighth door is on its second really bad installation with gaps all the way around! 3 of the doors installed upstairs have to be pushed closed because when they were installed into the framing on an angle so they don’t shut remotely close to nice. The job was originally quoted three days and they worked for four days and then I didn’t hear back for a month as he took another job and pushed mine to the side. The last remaining door I waited four months and he was unstable on arrival. I have asked for my money back on that door to which I have not received it. The contractor even went through personal paperwork I had in a tote in the garage! Damages my ceiling and two walls to which I had to repair. Hinges are poorly aligned and screws aren’t flush and not the right type - not sure why.

Home Depot should do audits on these contractors. That they verify to be professional.

Worst customer service ever!!!! DO NOT USE!!! Quick contractors is a horrible service that Home Depot should do away with ASAP! I called to schedule appointment, then someone called back and said a mistake was made and needed to reschedule. Appointment was rescheduled, contractor never showed. They told Home Depot install that they called my house three times to try to contact me. Not true!!! Told contractor would call to reschedule, never did. Then customer service was a joke. No help at all, kept transferring me to different departments. Finally I got so frustrated that I returned the range hood and cancelled the service. I still don’t have the money back yet that I paid for the service. Save yourself the trouble and look to smaller more reputable businesses that do not use a third party company for install. Home Depot should be ashamed of the service that they are allowing to take place.

Install went well but service afterwards is horrible. The transition piece between installed tile and carpet keeps popping off. Have sent multiple emails (June 23) and still getting the run around. Home Depot is faulting the install company and they have not given a day or time for this trip issue to be fixed. Would not use again!

Home Depot has been continuously late in delivery of services

June 24 - sent incorrect information in contract.
New contract signed June 27.
July 10 - Emailed consultant no communication for shutter measurement.
July 20 - Received call from consultant and measurement took place.
Aug 18 - Received email from Home Depot stating the product would be received in 7-10 days (latest August 28) and I would be in contacted for installation within 48 hours (latest August 30).
Sept 2 - Still no communication

We ordered a garden shed with assembly and base installation from Home Depot and paid full price upfront. 5 weeks since the order date, and nothing has been installed.

What happens next is, Home Depot hires Quick Contractors and it looks like it is the worst company to deal with - unreliable, unprofessional, and, most importantly, they seem to be contracting whoever is available, irrespective of whether or not the sub-contractors can do the job.
We are considering to cancel the order from Home Depot. This has been extremely exhausting and dragging experience.
All Home Depot did was taking the money. However, Home Depot does not have any ability to manage Quick Contractors and ultimately deliver the job. Neither has ability to have an honest communication with customers.

Horrible service and results. We told that three people will be working on it. One showed up - and did the work in the same time as three were supposed to. Our heating bills are actually HIGHER this year, and the gutters are covered in icicles, which doesn't point to a job well done.