Martino HVAC

Heating & Air Conditioning
Vaughan ON L4K 1L3
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Write a Review

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91%

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Reviews by rating (past 12 months)

Reviews for Martino HVAC

Average customer rating:
9.6 10 (223 reviews)

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Ws in Toronto
Ws in Toronto
1 review Toronto, ON
10/10

Furnace Annual Maintenance

Called Martino HVAC to do an annual maintenance a few months ago. A tech showed up on time. He found several minor issues and fixed them with no additional cost. He patiently explained to me how furnace works and what I should pay attentions to. He did a fabulous job and well exceeded my expectations. It is a company I can trust.

Approximate cost of services:
$100.00
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Company Response

Thank you kindly for your review. Trust is important for a good relationship and we are happy to establish it with your heating and cooling needs. We look forward to working with you again in the future.

Atif in Vaughan
Atif in Vaughan
1 review , ON
10/10

Furnace/ AC

I came to Martino through a friend’s referral. And I don’t not regret. They guys are professionals and on top of their game. I would absolutely do business again with them.

Approximate cost of services:
$3,900.00
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Company Response

Thank you for your review! We appreciate that you were referred and look forward to doing business with you in the future.

Can you let us know who referred you? We would like to send them a thank you.

Thank you.

kevinchangwon in Brampton
kevinchangwon in Brampton
1 review Toronto, ON
10/10

Ex

I had an issue with my thermostat. I went online and called a few contractors who all shut me down and wanted me to pay for a technician to come out before even hearing my situation. I found this company based on the reviews and now see why they are rated so high. I spoke to a gentleman named Sonny who not only listened to my complaint patiently but also took the time to help me figure out what my issue was. Turned out i didnt need someone to come out and he has helped me save a fortune by assisting me over the phone. I will definitely be calling Martino's again for any of my hvac issues and will refer this company to my clients!

Approximate cost of services:
$0.00
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Company Response

Thank you Kevin for your review.

Even though we are a business, we are happy to save our clients money by asking them questions and offering solutions over the phone.

We look forward to providing you service in the future.

Thank you.

Private User
Private User
Private User reviews , ON
10/10

Great Experience

Salesperson was informative, and no pressure. Technicians were great, cleaned up after themselves, and tried to make as little noise as possible since my little one was napping. :) -- highly recommended!

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your kind words and taking the time to write us a review.

Our goal is to provide excellent service, respect our client's homes, and cater to all family members - even when they are napping :)

We look forward to working with you again in the future.

bg in rosedale
bg in rosedale
17 reviews Toronto, ON
10/10

Fix Furnace

On a Sunday with the ice storm/freezing weather our furnace stopped blowing heat. Called Martino HVAC and a they took details and a technician called me 5 minutes later. Listened to my explanation and said he'd visit within the hour. He arrived when he had promised, quickly found the problem and was able to make a temporary fix to get the furnace working until a new part (control board) can be ordered next week. House was getting warm again 2 hours after I had first called. Excellent service in horrendous weather. 5 stars.

Approximate cost of services:
$140.00
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Company Response

Thank you for your review of our service! We are glad to hear you are happy with the service Jake provided. We believe our business is an emergency response business. We care about our clients and Jake's prompt reply and visit in horrendous weather is one way we provide excellent service.

harman_rai in Brampton
harman_rai in Brampton
8 reviews Brampton, ON
10/10

Furnace not working

Contacted Martino HVAC as my furnace stopped working.
Was still under the builder warranty. They were out the same day and he was able to fix the issue within minutes. Very satisfied with the service.

Approximate cost of services:
$0.00
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Company Response

Thank you for your review. We are glad to hear you were satisfied with our service. Same day service and prompt repair of the problem is the service we want our customers to expect when they have no heat or no air conditioning. We look forward to serving you in the future.

Diana from Vaughan
Diana from Vaughan
5 reviews Vaughan, ON
10/10

Extremely prompt service

Our home furnace stopped working in March. I called for service in the morning and the technician Matthew was here that same day in the afternoon. The technician is very personable and conducted his work in a very professional manner, Matthew diagnosed the problem right away and resolved it without any issues. I will be storing Martino HVAC in my contact list and will definitely recommend them to anyone who has a furnace issue. Thank you for your help!

Approximate cost of services:
$212.44
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Company Response

Thank you Diana for your review! Matthew is a great technician and glad to hear you were happy with his service. We will pass on your kind words to him and look forward to serving you in the future.

We thank you in advance for recommending us to others. If they decide to become a Martino customer, we will send you a gift as a token of our appreciation.

Yousuf K.
Yousuf K.
2 reviews Milton, ON
10/10

HVAC System Maintenance

Martino are the OEM Supplier of our new home HVAC system and do a great job maintaining it at a reasonable cost.

Approximate cost of services:
$265.00
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Company Response

Thank you Yousuf for your review.

We hope you are happy with your new heating system and look forward to providing maintenance and service to you in the future.

Lara
Lara
1 review , ON
7/10

Air balancing

They came twice to balance the air... and some rooms are still too hot while others too cold,

Approximate cost of services:
$0.00
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Company Response

Hi Lara,

We are sorry to hear that you are still experiencing hot and cold areas in your home.

We are going to review with our team and your builder and follow up with you early next week.

Thank you for your patience.

Paul in Mississauga
Paul in Mississauga
4 reviews Mississauga, ON
10/10

Emergency Furnace Replacement

On one of the coldest days of the year, our furnace broke. After lots of poor service from Reliance, our neighbour recommended Martino HVAC. Well, they actually recommended Prima Air, who has now part of the Martino Group of Companies.
Communications with Martino were very good: We started by submitting an inquiry on the website. That was followed-up by a friendly phone call, and then they paged someone to give us a quote on a Saturday afternoon!
The installers from Marino were clean, thorough, and did a really nice job installing a new, high-efficiency Goodman furnace. They even noticed an error in the installation of our Reliance Hot Water tank, and fixed it at no extra cost!

I don’t hesitate to recommend their services!

Approximate cost of services:
$4,000.00
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Company Response

Thank you very much for your review Paul. This is a great review for prospective customers to read about the experience they can expect from Martino HVAC.

On the coldest day of the year when your furnace stops working is when you need your heating company to be there for you the most.

After reading this review, prospective customers will know they can trust that Martino HVAC is a company they can rely on.

Once again, thank you and we look forward to serving you again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Martino HVAC

Martino HVAC is a family owned company that supplies and installs residential HVAC equipment for new homes and retrofit applications. Martino HVAC have been in business since 1987 and our company has installed approximately 70, 000 furnaces and air conditioners all across Ontario. As a testament to our culture and ...
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