Window A/C removal and install
Owner Peter Bird took the time to respond to any and all questions to my satisfaction before booking the appointment. He set up a time window of between 9 am and 11 am, and the service man (Matt) was done by 10:10 am, taking with him my old A/C, as well as the packaging for the new one. The quoted price was the price on the invoice and was the price I paid down to the penny. Before leaving, Matt answered any and all questions regarding maintenance, winterizing, and how to get the four way airflow working.
They installed a Friedrich CP10G10B window A/C, which has a very good Energy Efficiency Rating of 12.2, and thus far it's worked like a charm. The weather has been smoking hot the last few days and yet it's a comfortable 70 degrees fahrenheit in the front area of our apartment where the A/C is installed. That's with the unit set to 75 degrees fahrenheit, so I'm impressed. These guys service Friedrich air conditioners as well, so should I have any problems I know who to call. All in all a terrific customer experience with no muss, no fuss for me. The old A/C is gone and the new one is in, and I'm a happy customer. Thanks Golden Plug Air.
- Approximate cost of services:
- $900.00
- Company Response
Happy customers are what we are all about. Thank you also for commenting on our Service Tech Matt, we get so many positive comments about the service he provides for each job he is responsible for. Over the years Golden Plug has provided very competitive pricing on top of the line a/c units to our customers and we will continue to do so in the future. Top of the line a/c units, excellent customer service, best prices available and a top notch team behind it all.
Peter Bird