Home & Leisure Premium Wholesale

My family and I recently bought a Hot tub from Premium Wholesale Home and Leisure. From the salesperson on the floor to talking with the store manager on the phone. The whole experience was above par. We had purchased our hot tub in Aug, but wanted to sell our old one before delivery. It was finally delivered today. Its beautiful! Nir once did we get hasseld for taking to long between purchase and delivery. I recommend this store. Not only for the friendly service, but also their patience.

My wife and I recently found this great business looking for hot tub supplies. We were greeted with smiles and friendly service. The staff was very knowledgable and helped us find exactly what we needed. Thank you for the amazing prices and customer service! We will be back!

My wife and I were shopping for a replacement Hot Tub for our home in Kitchener. Home & Leisure Premium Wholesale was one of our last stops in our research. After receiving the R&R Kevin provided the answer was clear that a Master Spa was the best choice for our needs. Not only did it have all the features and more of the competition, it was cheaper.

Our experience with Kevin was so good that we bought a second Hot Tub for our cottage. We are looking forward to years of use and are confident that a Master Spa exceed our expectations!

We are very please with the purchase of our hot tub from Premium Home & Leisure. The staff were helpful with answering all our questions and deciding on a spa that suited our family. We love how the hot tub can be maintained with fewer chemicals and no chlorine smell at all.

Thanks so much!

Travis and Jennifer Baker

My husband and I have been shopping around for a hot tub for a few weeks. Leisure Premium Wholesale was the fifth pit stop in our journey. I had a family member that recently purchased one here and strongly recommended it.
My husband and I knew what we wanted though we wanted to get value for our money and feel that the hot tub would meet our needs.
Kevin was the associate we dealt with he took the time to understand our needs, walked through the features and benefits and worked with us on what we needed in a spa. He has a great personality , very patient , worked with us on earning the business and was so helpful. He made it easy, painless and we enjoyed our experiences with him. We valued his laid back approach, no nonsense attitude but it was always positive never negative and created a comfortable experience this is why we bought at our first visit with Premium Wholesale.
We have been back a few times, he remembers us by names, a few details about us and we have some fun banter ! Our last visit we went to get the cover we chatted how we didn't need he steps any longer he than substituted the steps for more cleaning products. We didn't have to beg it was a nice gesture. We get our spa next week though working through the delivery with Premium Wholesale and it has been painless and positive we are even using an electrician they recommended that will work with the deliver company on install time. If you ever are looking please visit I feel like everyone is great there though if you can ask for Kevin. In the end I feel we will love our hot tub. You can buy a hot tub anywhere what makes the experience is the people and anyone we dealt with was great though Kevin made this deal happen. Great quality , pricing and customer service made it happen. Thanks so much and we cant wait for our hot tub.

We went to the spa show in Ancaster had a great salesperson with tons of knowledge on our spa . He did misslead us with time frame expectations of delivery . We called to complain as we were building our deck for our tub and was put on hold waiting for our tub .

Kevin called us back immediately and went above and beyond to get our spa right away ! We are having it delivered this week !!!
Thanks again Kevin for great services and friendly experience! Looking forward to Wednesday!

We recently purchased our new hot tub from Home and Leisure Premium Wholesale and I cant say enough good things about the experience. From the time we walked in the door until the time the tub was delivered and set up, the service was amazing. Kevin our salesperson was extremely helpful and provided a lot of great information to assist in our buying decision. We were able to sit in most of the tubs (empty) to get an idea of the different seating positions and determine the comfort level while Kevin explained the different features and benefits of each tub. Without a doubt, the information we received allowed us to make the best buying decision for our needs and the value and service we received were second to none. We had to change our delivery times a couple of times at the last minute and they were very accommodating - the delivery team was extremely professional, on-time, and had our tub in place in no time. We have enjoyed our tub every night since, and would definitely recommend this organization for your next purchase. Most companies say they have great service - I can honestly say these guys really do! Thanks to Kevin and the team at Home and Leisure Premium Wholesale! Barry & Cathy

I purchased and continue to use my clarity hot tub daily for medical rehabilitation and relaxation. Recently it required service. Chris worked with me and understood the importance of my hot tub in my recovery. He diagnosed the problem, the part was ordered and installed in a few working days. Chris provided excellent service - he was respectful, professional, and highly knowledgeable.
I have always been pleased with the service I have received from the team at Home and Leisure Premium Wholesale - Kitchener location. They have gone far above what would be expected!
Lee

Great company to deal with, very good deal on hot tub. Still hasn’t been installed, but up to this point very satisfied. Would recommend anyone to deal with, a very knowledgeable salesman.

Looking forward to enjoying our Master Spa hot tub to be installed in November. After doing much research on the technology, design, and quality build of hot tubs, we decided on the Twilight 8.2 hot tub from Home & Leisure. Kevin was extremely knowledgeable, taking the time to explain the operations, features, and maintenance of the hot tub, and to show us about their large indoor showroom as well as the outdoor yard inventory of tubs in order to help us with our decision on colour selection. We highly recommend Home & leisure/Premium Wholesale