I hired Renovations by Aaron Sherwood to do a bathroom renovation for me and while I was very impressed by the work that was done, I did not enjoy my overall experience. The problem was that the project was started later than I had initially asked, which resulted in it not being finished on time. This was especially a problem due to the fact that I had a wedding in August, which they were supposed to be finished in time for, but ended up finishing the day of the wedding. This made me very unhappy as well as my daughter, and I felt that I wasn’t being properly informed of updates as the project moved along, which might have kept me better prepared. I will say, also, that there was an issue that arose early on in the project, which was taken care of promptly and properly with the big bosses coming in, which added to my frustration and confusion later on when clarity wasn’t upheld.
- Approximate cost of services:
- $0.00
- Company Response
Hello Buddy,
we haven't spoken in a while and I hope you're doing well.
I remember your bathroom renovation didn't start when you wanted because I wasn't able to reach your wife for 3 weeks. I can't schedule a project until a contract is signed. I remember finishing your project the week before the wedding, i'm not sure what you're talking about. The reason my boss was involved him self was because all the joist where rotten through and I wanted his expertise on how to go about dealing with it. I would think you'd appreciate the BIG BOSS paying extra attention to your project.
I'm sorry I left such a bad taste in your mouth, but you said so yourself, The bathroom work was perfect.If you are still interested in doing you ensiut like originally planned, I'd be happy to meet again.
Respectfully your,
Carlos