Atlantic Van Lines

Never,never ever use this company
-arrived with truck to large to fit any street
-forced us to rent an additional u-haul truck to fit down our street
or they would drive off with our belongings
-forced us to pay for 2nd truck and we had to load 2nd truck as they sent just 2 men
-lots of damage
-still waiting for pieces 5 months later
-not cost effective to deliver them so they keep them
-we replaced the missing items at our own expense

Our children moved to Calgary, Alberta in August 2012 from Windsor, Ontario. They made the trek by car, therefore leaving the majority of their belongings behind. Now the decision months & months later was finding a moving company that we felt we could trust & feel at ease. Many days of searching and receiving many emails, we came to the decision that your company Atlantic Van Lines was the one.

Incredible is the first word that come to our minds in regards to our experience with Atlantic Van Lines. Harp & Ouza (not sure of spelling) were very professional, worked very hard; from checking out everything leaving our home and storage bin, to paperwork, to making sure each piece had the color code, & wrapping every piece of furniture. They were simply AMAZING!!! It shows these two men are very dedicated to their job.

Their belongings arrived in Edmonton sooner than expected and delivery was setup within the next couple of days. They were amazed & very pleased with the delivery. The two gentlemen were again very professional & helpful. Kudos for a great job done by two men who truly are dedicated to customer service and making sure everything went smoothly.

Our representative was Farah. From day one, she was very professional, prompt in answering emails & phone calls & we can't thank her enough for putting our minds at
ease as this is the first time we have ever had to do something like this.

If anyone ever has to do a long distance move, we highly recommend Atlantic Van Lines!! When they say 100% satisifaction guaranteed, they mean it!

To everyone at Atlantic Van Lines.........THANK YOU!! THANK YOU!! THANK YOU!!

Tom & Anne
Windsor, Ontario

My company gave me $1500 to move from Ottawa to a small island community outside of Vancouver. It took me a while to find a company that would charge me around that amount, and Atlantic Van Lines was pretty much the only one.

Yes, I was worried, because there are some negative reviews out there, but people need to be realistic and understand what it takes to organize a cross country move. If you know in advance that it'll take longer than you expect, you shouldn't worry.

The movers couldn't come pick up my things when they said they would, because there was a storm. They told us right away, and came the next day. My things were supposed to take up to 3 weeks to make it across Canada. I let it go to 5 weeks, because I knew that they might be a bit slower. Turns out that my stuff was in Vancouver, and I hadn't been called yet. This was not Atlantic Van Line's fault, but the company they outsourced to on this end. Jenn from AVL was very quick to get me in touch with the right people, and my delivery was booked for two days later.

This is where I need to give 10 stars - my things were delivered by one (ONE!) little eastern european man, and he was wonderful. He carried everything into my house, unwrapped everything, and was very careful not to get my things dirty. Not a single thing was broken or damaged.

So, yes, it took longer than it might have with another, bigger company, but for this price, I could not have gotten any better, and I will definitely be calling them again when I move back to Ottawa.

Hi everyone, wanted to take a few minutes to reflect on my experience with Atlantic VAn Lines. We had a company move through my company. It was arranged through my employer but i did most of the delaings with Atlantic VAn Lines. My representative was Farah, who is very nice and sweet. I chose this company becuase she was nice and put my mind at ease. I had a good experience with the company. There were some questions when it was time for the truck to cross the border but everything was worked out.
I did the full packing thing and it was so easy as I didnt have to do anything on the moving day. They offered me unpacking services as well, but i wanted to take my time to unpack and decide where to put everything. I was very happy with the crew at delivery, and Jason was very accomodating and took extra time to stay and make sure that i could check everything.

I was overall very happy with them and would recommend them.
Alvina.

Moving is always difficult and things will go wrong. The experience is what makes a difference. During our move there was a snowstorm and our belongs was delayed. Atlantic Van Lines was able to make arrangements to reassure that we were valued and will be taken of. Anita, the General Manager, was on top of things and responded to our needs.

I would recommend Atlantic Van Lines.

As others have noted, the initial response from the company is quite positive and efficient. Do not be fooled. This is the easy part on their end. The quote was significantly lower than others so I was very cautious at this point so I provided a more detailed list of items that needed to be moved and they adjusted it up from 800 to around 900. Thought this was great and affordable as long as I received my stuff in the end. They said 5-10 days, not bad. The movers came and said 2 days. Even better! In reality, it took 17 days and they were off by 2500 lbs in the estimate/quote. The ole bait and switch. In short, avoid this company, the quote was for 900 but ended up charging 2700. This is not a company I would ever recommend to my worst enemy. They aren't responsive after you pay. Oh, and several items were damaged not to mention a missing box and they tried to deliver someone else's stuff into our place. Avoid.

Hello guys, i`ve moved from Surrey to Laval on january 08. The day before, we felt overhelmed with our move, but when you guys came everything packed safely in a little more than 2 hours. I cant begin to tell you how much stress and anxiety you took off our shoulders. the fragile items we were worried about were wrapped very well and padded with care, and the move wen without a hitch, By far, the best and easiest move i`ve ever had, Thanks Atlantic Team. I would recommend Atlantic van lines to everybody.

Hi, i moved with Atlantic Van Lines my family long distance. I am outside of the country actually and arranged everything via email. Everything went as planned, and I was very happy with the service and the price. I was always able to recieve a response on time from my rep who was Lucy and she was very helpful during the process. I moved from Vancouver to Ottawa and delivery went good. The only thing was that the cargo was delayed by a day I guess due to the weather conditions, but everything worked out. The follow up after the move was great, and the company was very understanding during the delay. I wanted to send a good note.

i`ve moved from etobicoke to montreal in jan 3 2013. Atlantic van lines are by far best movers i have been using. their estimates are solid and very accurate the price is clearly explained from the beggining and there are no hidden charges. perfect packing service, fast and professional team came to my place on time. after calling me one day in advance, they packed perfectly all my furniture and art and loaded quickly to their truck, their crew leader was so kind to go over the contract with me before they start to move.the delivery was even faster and cleaner no damage noticed or what so ever.
Highly recommend them to any person !