Kitchen Counter Tops & Backsplash
Contractor should tell the customer they need an electrician to reinstall wall plugs, as well as a plumber,
One backsplash panel was mismeasured & had to be patched
- Approximate cost of services:
- $7,000.00
- Company Response
Hi Mr. & Mrs. Clark, thank you for your feedback and thank you again for choosing Provincial Granite to complete your countertop and full height backsplash project. It was a pleasure to work with you. We apologize if there was any misunderstanding or miscommunication regarding the wall plugs and plumbing connections, but we did mention that we are not licensed to complete any electrical or plumbing work and it is on our written quote and contract prior to commencing the work. The last thing we would want is for you to have a leak or electrical hazard in your home. We're happy that you we were able to work out all of these details and hope that you were able to find the proper trades to complete your electrical and plumbing requirements.
Thank you again for your feedback and please feel free to contact us if you happen to have any questions.
Regards,
Frank Baggetta