We are more than just unsatisfied with PW Stone and Joel Donaghy the owner.
We got PW Stone to put stone on our porch and stairs. When Joel met with us he assured us that the people that would be working on our house had been with him for 20 years and that he also guarantees the work done for 2 years.
We found out from the people that did our porch and stairs, that this was only the second job they were doing for PW Stone and that this is not what they specialize, and have experience in doing.
Because or the work done on our porch we had water damage to our garage ceiling.
The porch and stairs started to fall apart in just the months of July and August.
Joel sent out the people that should have worked on out house originally they informed us that the whole thing needs to be taken apart and get redone.
They started to take it apart and then as they were about not even 1/3 Joel the owner decided that he was not going to have them do any more and pulled them of the job.
Leaving us with no access to the main entrance of our house.
Now we have to get another contractor
and pay them again to do the job that PW Stone should have competed.
- Approximate cost of services:
- $10,000.00
- Company Response
We always stand behind our work. You are scheduled in for your repairs but with the rainy conditions and cooler weather, it has held us back and slowed us down and one of our veteran stone masons suffered a back injury which also complicated the whole issue. We will be back on your job as soon as possible, if you are agreeable to this and I will personally attend your property to discuss your concerns. I appreciate your patience and understanding as our stone masons are working around the clock at this time of the year.