Furnace, Air Conditioner, Tank-less Hot Water, Thermostat
We cannot believe these days that there are contractors that go so far beyond expectations. Horizon arranged for way more than just installation of equipment, but also the upgrading of plumbing to bring our drainage up to today's codes. The removal of old appliances, and the installation of all new equipment went flawlessly (from our point of view) although the technicians had to overcome several challenges. We are in a 40 year old home and today's equipment is certainly not "plug and play". The staff were professional, knowledgeable, courteous and extremely helpful. The result is a complete, up to date heating and cooling system at an extremely affordable cost and no stress to us. We thank all the Horizon staff that contributed to our comfort for the fabulous experience.
- Approximate cost of services:
- $15,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Brian,
Thank you very much for the glowing review. It was our pleasure working with you and we look forward to serving you and your equipment for years to come. I will post your comments on our review board for everyone to see - I am proud of my team and the work they do. As you mentioned, jobs like these are not always that straightforward and there are often challenges that present themselves along the way. My team's experience with dealing with the unexpected, large and small, along with their ability to integrate complex systems is what I believe sets us apart from the other contractors out there.
Cheers,
Matthew