Appliance Repair Team Inc.

Appliance Repair
Hamilton ON L8E 6C1
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HomeStars  >  Appliance Repair in Stoney Creek  >  Appliance Repair Team Inc.  >  Misdiagnosis on a problem with our fridge
Durie
Durie
1 review Oakville, ON
0/10

Misdiagnosis on a problem with our fridge

The whole thing start on April 5th when a technician from Appliance Repair Team was sent to examine my fridge and determine the problem. He was here for a total of 5 minutes, said that he could tell right away it was a faulty coil, and proceeded to issue an invoice for a new part. I was charged 706.48 that day. A week or so later the part arrived and he returned to install it.
The fridge continued to experience the same problems after two weeks. As such, I called back to ask for assistance again. The agent told me that I was still under a 30-day warranty for service so sent another technician to inspect the issue again. He did so on April 30th and said that the first technician misdiagnosed the problem and that its likely a faulty motor. The second technician took the time to take apart the fan and ran some more detailed tests. He said that if the problem comes back we may need a new motor and/or fan. Now that the problem has returned were likely forced to just purchase a new fridge as the costs of the first and second diagnosis well exceeds the costs of a new fridge.

Approximate cost of services:
$706.00
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