Charged for a repair that did not happen
Called Appliance Repair as my 4 year old high-end Kitchenaid microwave started making a loud noise.
Received about a dozen calls rescheduling the repair person.
They said it would be $80 for the service visit - no credit cards - just debit and cash. I agreed.
The guy came in, put a mug of water in the microwave and then wrote on the service sheet - Not heating.
He then said it would cost $248 to repair. I agreed.
Gave me his debit machine and I willingly paid.
He opened the side cover and then said to repair the oven, the parts would cost $900.
We said it wasn't worth it.
As there was no repair performed, except for opening the side cover, we asked for a refund. The customer service person was very rude and said to read the contract.
Looks like they make their money this way.
- Approximate cost of services:
- $250.00