JPS Furnace & Air Conditioning

JPS always gives prompt and friendly service. Igor has been to my house twice in the last 3 years and he is very professional, knowledgeable and friendly. Prices are very reasonable!

Very professional.
Knowledgeable and helpful. Quickly identified the problem with our YORK furnace, arranged for the parts, and set next available time to repair the unit.

Reviewed warranty and estimated time to repair.

Customer service not honouring the furnace filter clause as described. Very frustrating to get this kind of run-around after spending $13k. Until this point in time, I have been happy with their service, perhaps the customer service management has changed?

The technician showed up on time and was well prepared. He completed his work, informed us about the condition of our furnace and followed up on an item that I inquired about.

Overall I am very happy with the service provided by Nathan.

Had a 50-year old furnace replaced with a high-efficiency Daikin from JPS in October. The price was right, the installation went very well, they were knowledgeable and walked me through everything when done. My only criticism is that they could have done a better job cleaning up afterward. I was finding little rivets and concrete bits for days. Other than that, I'm happy with my new furnace - it has made a world of difference in my home.

We decided to replace our aging furnace and air conditioning equipment this fall and met with a number of companies. In the end we decided on JPS because of their excellent corporate reputation (James), the knowledgeable sales staff (Wayne), the quality of product they represented (Daikin) and what I believed was a fair price for something I am looking to last a long time into the future.
I was impressed by the installers (Daniel & Cody?) who appeared to take their time and do things precisely and made things in the house and outside with the vent cosmetically appealing as well. They also took the time to explain the product and how it works.
I have waited before posting for confirmation by the City of the permit inspection approval which was approved with flying colors.
I also had an issue with the Daikin temperature controller (the weakest part of the package install) and the people at JPS were very accommodating in responding to my query.
Would I recommend this company to others, Absolutely. First rate experience for us. The unit has performed exceptionally well.
Thank you JPS.

The whole team from JPS Furnace & Air Conditioning was great. From the quote from Wayne - everything explained well and pricing was very competitive and a call back the next day to check that I was happy, to the install with Daniel and the 2 others ( sorry I cant remember your names). They were on time, were very professional and explained everything they would be doing. And even changed the filter in my humidifier. They did a great job of cleaning up after they were done. I loved the all in pricing - no surprises! Would definitely recommend your company to others.

The techs were very nice, professional and efficient. They took the time to explain the process of cleaning the vents to me which I appreciated. They did a thorough job and I would be happy to recommend them.

I had my new furnace installed November 19, 2020. Just wanted to say that Jed and Greg did an amazing job installing the furnace. They truly know their stuff and work together so well. They are the definition of team work. I can tell they have gained a great friendship out of it as well. Jed is so informative and you can tell he loves what he does. They both are very personable and easy to talk with. Thank you so much for everything guys. It truly was a pleasure having you both install my furnace. I am happy to say I recommend them both 100%. They truly are an asset to JPS Furnace & Air Conditioning.

Our original 2 furnaces were 32 years old. Long overdue to be replaced. We are very, very happy with the service received from JPS Furnace. We had an estimate done the day after we called... Jonathan came out on very icy roads in a snowstorm to look at what we had and made suggestions that we were very happy with. He did not try to sell us anything more than we needed, and was very informative, and he fully answered all our questions. Roman came out the same afternoon to inspect the layout and line up the job for the crew, who would have been here the next day if it wasn’t a holiday. Jeb and his crew were excellent! They arrived early, and had the job completed in a few hours. They explained everything they had done, showed us how to change the furnace filters, helped us set up the new thermostats, and cleaned up after they were done. An excellent job from beginning to end!!