True North Underpinning

Daniel came recommended by a few friends and he absolutely did not disappoint. We had a few quotes for underpinning the basement, and he spent the most time of any company (by far) looking at the basement to ensure the quote was clear and accurate, and explaining the process to us. The crew who worked on our basement was fantastic - John, Kevin and the rest of the guys were always here bright and early, super friendly and kept the worksite clean, and did their best to cause as little disruption to us (working from home). They made what could have been a stressful experience very easy and an all-round pleasant experience. Daniel wasn't on site but was available for any concerns that arose. Thanks for the great work, would highly recommend!

We were referred to True North by friends who recently had their basement lowered in Leaside, and we are so glad they did! Daniel and his on-site team were incredibly professional, efficient, and in regular communication throughout the project, including when the water would need to be turned off briefly and other day-to-day items (which was important, because we had our newborn upstairs!). Daniel was incredibly knowledgeable and helpful in answering any questions, and helped guide us through the process. Can't say enough good things about Daniel and the team. You will be in good hands if you choose True North!

Daniel and the True North Team were amazing. Fernando and the crew were so efficient, friendly and courteous to us and our neighbours. We could have been happier with the service and the work.

We recently hired True North to underpin our basement. They job was completed on time and on budget. Dan and his crew (especially Aubrey and Josh) are top notch. The quote Dan provided was detailed and transparent. We got a quote from another company which appeared to be lower, but once we probed a bit we learned it was about the same as Dan's. We went with True North and are very glad we did. Dan was available throughout the process to answer questions. As importantly, the on site crew worked really hard and were a pleasure to deal with - not only with us, but with our neighbours too.

Very professional team. Dan, ans every member of his team was a pleasure to interact with. The Job was done on time and done well. I highly recommend them to anyone looking for a quality underpinning job

Daniel, John and crew were great. Daniel has excellent communication, the crew was always punctual and able to work around any problems, because every job has a few.
I would highly recommend.

After meeting half a dozen companies to help us with out basement dig-out we chose True North. Daniel was approachable, calm, professional and took the time to run us through everything we were about to go through. Our dig-out had the extra complexity of a heated floor so understanding everything that was happening was important to us. He was alway willing to answer any and all questions and address any concerns. During the work his team were hard-working, friendly and totally professional, keeping us informed and adapting to surprises while filling us in along the way. They were also very funny (!), which helped to lighten the stress. Daniel was also very helpful with things that weren't;t in our contract. For example, he helped us arrange for architectural drawings and facilitated the permit process when we were unsure how to go about it all. And the work was impeccable. We now have a spacious basement with much more height than expected.

True North underpinning is an exceptional company all of their workers are wonderful Dan runs the company is polite considerate and very respectful.

I would feel very comfortable recommending this company to any of my friends even single women - there are no contractors trying to take advantage of you here.

everyone is respectful and organized and even treated my neighbors well.

And the work itself is fantastic.

We had True North Underpinning add an extra 2 feet of clearance to our 100+ year old semi-detached house's basement - going from 6 feet to 8 feet. Daniel was able to walk through the project with me and provide a thorough quote which combined with their excellent testimonials gave me the confidence to proceed with them.

Ultimately I was very glad we did, and was very happy with results. While we had some hiccups along the way due to the soil consistency under our house True North were able to bring in the right external engineers to help us ensure the project could proceed safely and with minimal cost overruns. Best of all despite these setbacks they were able to finish the job in the time quoted.

Kevin and the crew on site were very friendly and easy to work with and did a great job of keeping the site tidy throughout.

Attached are some photos of the job after True North was done but pre finishing.

True north underpinned our basement (including excavating and creating a basement addition under an existing two-story addition). Dan and his crews were exceptionally professional, offered sage advice on key decisions and accommodated multiple adjustments. Cannot recommend highly enough. If anyone I know were to consider lowering their basement, I would direct them to Dan without question.