Master Drain & Water Works

Plumbing
Mississauga ON L4Y 3G8
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HomeStars  >  Plumbing in Toronto  >  Master Drain & Water Works  >  Replacing lead and galvanized water service pipes Aug 2012
judy  in Toronto
judy in Toronto
6 reviews Toronto, ON
8/10

Replacing lead and galvanized water service pipes Aug 2012

We were required to change lead water service and galvanized pipes to copper as a result of the mandatory water meter program. Vitaly was referred to us by our plumber. He provided a quote over the phone after our plumber Steve Punyi described the problem to him. We arranged for his workers to come in 2 days later. Upon looking at the job, they told us that we did not have to change the pipes as they were copper. I had to call Vitaly and he agreed that he was aware that the pipes were galvanized and needed to be changed and informed his crew to do so. The job was completed that day as promised and we met Vitaly the following day to pay him. The cost for the job was the average listed for this type of work in the homestars reviews I had seen. I would just make sure that the crew understands the work to be completed as I am not sure if the miscommunication was due to level of English. Although the pipes were wrapped, the crew should have been able to determine that they were in fact galvanized, not copper.

Approximate cost of services:
$1,700.00
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Company Response

Dear Judy. Thank you for taking the time to share your experience with Master Drain & Water Works.We hope you will recommend us to others.