Aire One (Aire One) Heating & Cooling

Thank you very much for your response and feedback. At Aire One, we strive to solve and repair any and all issues with residential furnaces, air conditioners, hot water tanks etc etc. We are happy that we were able to assist you and return you to a comfortable home. Please do not hesitate to call us with any questions or concerns that you may have.

-- Aire One Heating & Cooling. AireOne.com & AireOne.ca

Thank you very much for your business and for choosing Aire One for your installation needs. We appreciate your business and your feedback. If you are still experiencing the thermostat issue's please do not hesitate to call into the office. As well for the warranty coverage, I can answer any questions you have about it. Please do not hesitate to call the office or email me at admin@aireone.com. I would be more than happy to be able to help you in any way I can.
Sean Ferenczi, Service Manager

Thank you for your comment. It is our policy at Aire One to work only according to the local codes and manufacturer's instructions. We also offer an annual maintenance to address any defects of products and/or workmanship, before it leads to any major issues. Thanks again for your time.

-- Aire One King City Heating and Cooling | AireOne.com & AireOne.ca

Thank you very much for your business and for choosing Aire One for your installation needs. We appreciate your business and your feedback. We are happy to hear that everything went perfect for you and your home installation. Joseph is one of our top technical advisors. If you have any other questions or concerns please do not hesitate to call the office or email me at admin@aireone.com. I would be more than happy to be able to help you in any way I can.
Sean Ferenczi, Service Manager

Mr. Laforet,
Thank you so much for posting your experience with Aire One. We do appreciate your decision in choosing Aire One for your HVAC needs. We are very pleased that you are already seeing the savings on your bills and that you are enjoying the added comfort of a quieter unit in your home. We are glad that we could make your experience with Aire One enjoyable and smooth. We’d like to thank you once again for your business and for taking the time to post your feedback. We look forward to continue serving all of your HVAC needs.

That's wonderful to hear Craig. Carrier makes an excellent product and I'm sure you'll be satisfied for years to come with your new furnace. Aire One is only a phone call away and here to assist you with any questions or inquires you may have. Thank you for taking the time to submit a comment.

-- Aire One Pickering Heating and Cooling | AireOne.com & AireOne.ca

Thank you very much for your favourable response and positive feedback. At AireOne, we aim to please and provide the best services possible. Please do not hesitate to contact us for any repairs on your residential furnaces, air conditioners, hot water tanks, etc. We will be happy to assist you in the creation of a comfortable home.

-- Aire One Heating and Cooling | AireOne.com & AireOne.ca

Thank you very much for your feedback, Mr. Blackford. As I was reviewing your file, I did not find anything on file as far as notes about your displeasure with our follow-up service and actually don't see more than one post-install service from your 3+ year old installation. I want to assure you that we strive for customer satisfaction and have made some staff changes over the past 2 years to maximize our performance and customer service. If you wouldn't mind, I'd like you to send an email to the link in our profile detailing your concern so I may follow up on it. Thank you again, we appreciate your business.

Thank you very much for your business and for choosing Aire One for your installation needs. We appreciate your business and your feedback. At Aire One, our technical advisors and installation crew are top notch and strive to make sure the customers experience is positive. We look forward to continued service with you. If you have any other questions or concerns please do not hesitate to call the office or email me at admin@aireone.com. I would be more than happy to be able to help you in any way I can.
Sean Ferenczi, Service Manager

Thank you so much for taking the time to share your feedback of your experience with Aire One. We appreciate your business and thank you for choosing Aire One.
We’ve reviewed the details of your file and would like to clarify the situation. You are right the Aire One does offer a 10 Years parts and labour warranty plan, which is valid for 10 years once the required annual maintenance is performed. Your furnace and air conditioner were installed in July 2001 and our records show that you did indeed have the maintenance performed annually. However as mentioned the warranty was a 10-year warranty and July 2011 completed the 10 years. Your evaporator coil was replaced in August 2011 therefore it would not have been covered under warranty.