strongly advise against considering this company for any services! Before contacting Aire One, please take a moment to read about my experience as a tenant in Kitchener. My landlord reached out to them due to no hot water, and their technician spent an hour in the service room only to return and inform us that he didn't have the necessary fuses to test the water heater. He then proceeded to tag the boiler for a minor issue, such as the absence of an inspection report, and instead of fixing the water heater, he wanted to charge extra for performing that inspection.
The technician seemed clueless about what to do next, mentioning that he would order some parts. When I inquired about the specific parts needed, he admitted they didn't have the fuses required. After waiting for 24 hours without any communication from them, it became evident that their lack of customer service was appalling. I strongly urge you to steer clear of this company and explore other options for your needs.
Despite the disappointing experience with Aire One, we were able to resolve the issue with our water heater through a different service provider. It's essential to prioritize reliable and efficient companies when dealing with such critical matters, and unfortunately, Aire One did not meet those standards.
- Approximate cost of services:
- $100.00