Augusta Movers Toronto Inc.

The very worst experience EVER with a contractor, mover or worker!! Contact me for photos of the damage caused. Two examples are included herewith. Dinko Z., the owner of Augusta Movers Toronto Inc., blames the customer for his mistakes and unprofessional, destructive handling of private property. Augusta Movers does not have the experience or certification needed to move important belongings. In response to my first review, Dinko fabricated everything about what happened and the entire ordeal. Take your business elsewhere and avoid the hassle of lost time, lost productivity, lost belongings and unethical business practices. This is why so many moving companies have such bad reputations and why so many customers have experienced such bad outcomes. This is why so many customers find themselves in the position of having to file lawsuits. I already did. Notable issues: (1) Original quote was 1/3 the final bill, because of owner’s (Dinko) inability to accurately estimate the length of time it would take - the original, detailed list we provided for the quote never changed, but the owner refused to take responsibility for his mistake. (2) Packing service was subpar - the packers could not understand English and packed small, fragile items with huge pots and pans. These items were broken during transit. ( 3) They ran out of packing materials and suggested we use towels instead for fragile items and rare items! Real packers would never suggest towels! (4) They destroyed many of our belongings including damage to the house; scuffed floors, marked and chipped walls, damaged furniture and broken china. Most of these items cannot be repaired. (5) Refused to take responsibility for damage and accused us of breaking and damaging our own belongings on purpose! (6) Never informed us of proper insurance options to purchase, given how rare and fragile our items are. Such options NOT included anywhere in the "quote". Instead, dropped and banged many items in front of us, and when we asked what had happened, they ignored us and pretended they heard nothing. (7) The movers struggled lifting and carrying furniture and boxes that they packed and wrapped themselves. The owner is patronizing and far too "smooth"; don’t be fooled by his phony eagerness to please and work miracles. He is incredibly irresponsible. If you value your belongings and their safety, avoid these movers! This is a two-bit, unprofessional company that cannot handle anything more than a small move, insignificant move. They only have under 3 years of experience, which says it all. Go with a bigger, reputable company that has real insurance and proper certification with the Canadian Association of Movers (CAM) or the American Moving and Storage Association (AMSA) – Augusta Movers does not have this certification! Avoid, avoid, avoid!!