Penta Plumbing

Andrew is nothing short of amazing!
When we bought our new house I hired another plumbing company to fix all of our plumbig and the price was exoribitant. (2800.00 on a much lower quote.) The plumber spent several highly-priced hours working on our ensuite shower stall only to tell me I had to replace the fixtures, leaving me with a phone number for Grohe in the USA where I was to track down a duplicate set of fixtures that wasted lots of my time on a wild goose chase, then eventually telling me I would have to purchase a new set if I could not get one from Grohe. Which I did just to cut my time-loss.
I decided to try a different company because of the cost and hassle with the first one. Andrew anwered my query right away and came over promptly. He assessed the install and let me know that it was not possible to install the new set for several reasons - but he was determined not to leave me hanging like the previous plumber and set to work on the old fixtures.

I was thoroughly impressed by this young man when he told me he had repaired the shower stall completely and it was in great working order! He explained that he had dowoaded a PDF of the manual and taken the entire thing apart and reassembled it correctly. Apparently between the person that installed it originally AND the plumber I had called in previously neither could get it right and Andrew dilligently went back to the beginning, and step by step got it working!
I was thoroughly impressed and even more so when I got the 200.00 bill (plus HST). I had already paid about that price to the other plumber for his hours spent on the stall.

I returned the 300.00+ fixtures I had purchased on the other plumber's advice and came out 100.00 for the better. It is not often you make money back when you call a plumber!

I will always use Andrew at Penta in the future and I recommend him highly to anyone who is looking for an honest, dilligent and intelligent plumber.