Ryan installed my new roof and about 4others on my block in 2010 and within weeks the shingles were falling. He was called and came out in 2010 and brushed it off as though these were loose shingles left on the roof. 3 years later the roof is partially bare and water has been enterng my home. Myself and the neighbour has been calling Ryan and leaving messages to get him to adress and fix the damages. the roof is partially bare and i have water damages in my home. Ryan promised to come and take care of the issue up to April 2014 and he still hasnt come and the water keeps coming in. it in obvious that he does not plan to follow up on the lousy work he did and the damage it has caused.
- Approximate cost of services:
- $1,500.00
- Company Response
We are here now. I'm not sure why they keep flying off, I will make a call to IKO and get back to you. If the roof has seen over 130 km/h gusts they will not be covered under manufactures warranty for the '25 y marathon' shingle but instead will be covered under home insurance. This is why I no longer offer three tab shingles, I've learned my lesson. In fact there are two neighbours directly across the street who's relatively new 3 tab shingles are flying off the roof as I type this! Plus scores more all down the street.
The roof is fixed and new shingles have been caulked down. The roof needs re doing with a laminate shingle (210km/h wind warranty), I will take pictures to send with a warranty claim to IKO. I will let you know what they decide as soon as I hear back.