I had a good relationship with the store and the products purchased. However DO NOT USE the services of their contractor for installation. I had so looked forward to the installation after the selection process and design was so pleasing.
The contractor performed poor work: The bathtub was so scratched and chipped that they had to bring in a refinisher to fix it - so I am left with a refurbished tub not a new one.
The toilet seat was badly scratched - had to argue to ensure that they replaced the toilet seat.
The balcony finish was badly damaged by the workers. No drop sheets were used (this is apparently the typical practice of this company as they do not like to use drop sheets... be forewarned) I had to buy and cover all furniture myself. and then spent hours getting dry wall and dust out of grout and from in between planks of the hardwood floor.
I was sadly disappointed by the work and the behaviour of the contractor.
- Approximate cost of services:
- $10,000.00