AlarmForce

Formerly Bell Smart Home
Home Automation
Toronto ON M9L 1R2
Write a Review
Write a Review

Recommended Professionals

90%(8 reviews)
90%(3 reviews)
83%(4 reviews)
90%(8 reviews)
90%(3 reviews)
83%(4 reviews)
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

58%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for AlarmForce

Average customer rating:
7.2 10 (733 reviews)

Sort by

Janet in Cambridge
Janet in Cambridge
3 reviews Cambridge, ON
10/10

Excellent Products and Service

We have been a long standing customer for years and they recently upgraded our system no charge to the latest and greatest system. Did I mention at no charge? Craig our technician was very helpful showing us how to use the system properly and we are happy that the system can even function with our 2 dogs (one is a greyhound - so he is a big boy). Thank you for keeping us safe - AlarmForce!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for your loyalty.
We look forward to continue providing you with great service.
Have a nice day.
Jesi

Private User
Private User
Private User reviews Edmonton, AB
10/10

AlarmForce - excellent Customer Service

I am so pleased with Alarmforce on many levels. First, they introduced me to the wireless option (my old company was going to cut holes in my floor for their cables! Not! ), then they installed everything in a timely, and friendly manner. And when I had an issue with the battery, the Customer Service Rep was so friendly and helpful. I am so pleased that a technician helped me with my issue. Their customer service really makes a difference!

Approximate cost of services:
$40.00
Was this review helpful?
Company Response

Thank you for being a long time customer,

We appreciate your kind recommendation.

Have a nice day.

Jesi

Rob in Chilliwack
Rob in Chilliwack
1 review Chilliwack, BC
6/10

Bad Beggining! Reasonable Ending

Had the system installed several weeks before going on an extended vacation. It did not work properly. Had the installer back twice. The second time we were away and had to arrange for someone to meet him. The fact he only comes to our area on Fridays caused a problem. Got home from holidays and the alarm went off because the codes had been changed. Called and complained about this problem and to change the credit card used for payment. Gave the individual on the phone the new credit card number and he gave us a month credit for all the inconvenience. Did not receive the credit and the charge went to the old cancelled card. Called back and found the card number had never been changed and got the credit again . As far as the system itself, all is well and we are quite happy with it.

Approximate cost of services:
$36.00
Was this review helpful?
Company Response

We are sorry to hear about your experience, please contact me directly at jesi@alarmforce.com so we can make this right.
Thank you
Jesi

mike in Brampton
mike in Brampton
1 review Brampton, ON
8/10

upgraded package

Called Alarm force to upgrade my package and was greatly satisfied with there almost free upgrade with a 3 year term contract renewal, I've been very happy with there service for the past 3 years and they delivered with a new upgraded package.....customer service was very helpful.....highly recommended!

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you for being a long time customer,

We appreciate your kind recommendation.

Have a nice day.

Jesi

Dianne Gillezeau in Whitby
Dianne Gillezeau in Whitby
1 review Whitby, ON
10/10

product and service

Never had any problems with Alarm Force since dealing with them for 8 years. They answer my questions and able to help every time I call. So far no complaints. Thanks for your excellent service.

Approximate cost of services:
$31.00
Was this review helpful?
Company Response

Thank you for your loyalty.
We look forward to continue providing you with great service.
Have a nice day.
Jesi

A in Unionville in Markham
A in Unionville in Markham
1 review Markham, ON
10/10

Recommending Alarm Force

I have had a very pleasurable experience with Alarm Force since I signed up 3 years ago , they were recommended to me & I have passed along my recommendations. The staff are always helpful, courteous and very accommodating .

Approximate cost of services:
$49.00
Was this review helpful?
Company Response

Thank you for being a long time customer,

We appreciate your kind recommendation.

Have a nice day.

Jesi

Debbie in Surrey
Debbie in Surrey
1 review Surrey, BC
10/10

Customer Service

I have been with this company for 15 years and I have never had any trouble. Recently when I needed to change some accounts, I was looked after quickly and efficiently. I was even emailed instructions on how I can change things whenever I want. Thanks so much.

Approximate cost of services:
$30.00
Was this review helpful?
Company Response

Thank you for being a long time customer,

We appreciate your kind recommendation.

Have a nice day.

Jesi

Brit61 in Toronto
Brit61 in Toronto
1 review Toronto, ON
6/10

Decent customer service. Sketchy wireless alarm unit.

Great staff and service.
The actual product they provide is really poor.

Wireless unit intermittently does not connect with door sensor 30 ft away. Unit has to be stored in a cupboard which essentially nullifies the loudness of the device. To talk to the monitoring station through the unit I have to open the cupboard door. Mickey Mouse.

Approximate cost of services:
$40.00
Was this review helpful?
Company Response

Thank you for being an AlarmForce customer. We have recently launched a new line of products. Please contact Technical Support Department at 1-877-267-2004 for any question regarding our products.

Thank you

Jesi

Eric from Simcoe
Eric from Simcoe
2 reviews Toronto, ON
10/10

Home alarm system

Thank you Alarmforce for having such
Awesome customer service, the tech who
installed my system very awesome perfection work , very happy I will tell lots of friends about Alarmforce.

Approximate cost of services:
$34.99
Was this review helpful?
Company Response

Thank you for being an awesome customer! We appreciate your recommendation, and look forward to continue providing you with great service!

Have a nice day.

Jesi

sanjeev sharma in Ottawa
sanjeev sharma in Ottawa
1 review Ottawa, ON
8/10

Alarmforce Home Service

I've been happy with the service provided by Alarmforce. The custormer service is excellent. I asked the customer loyality person to contact me at certain specific time, I was contacted on time and the person was quite professional in her approach.

Approximate cost of services:
$25.00
Was this review helpful?
Company Response

Thank you for your loyalty.
We look forward to continue providing you with great service.
Have a nice day.
Jesi

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Home Automation pros in Toronto?