Alarmforce - they care about the customer
I had called in to change my billing information. They immediately took a look at my accounts and determined I wasn't using fully....(it had remained inactive)....they quickly tried to ask me questions about why I wasn't using the system....they were genuinely concerned that I was paying for something and not getting value out of it. Ultimately, I had been passed to a specialist - Jefferey F.....who quickly assessed how the system could be better utilised now that my children were becoming more independent and I wanted additional security. He developed a package for me that met my needs and upgraded my system in the meantime. 10 year customer.....and I expect to stay another 10 years.
Thanks for caring!!
- Approximate cost of services:
- $49.00
- Company Response
Hello
Thank you for taking the time to recognize Jeffrey's great work.
We are glad to hear your needs were met and we look forward to continue providing you with great service and the security solutions your home needs.Have a great day,
Jesi