AlarmForce

I first signed up with alarm force because I loved the 2 way voice system. I thought their prices were a bit higher than other companies but I gave them a try. the last few times my alarm has triggered to go off and someone comes on the live voice monitoring, they ask if everything is ok and that's it. At least the last 3 times they have not asked for a password, which always gets to me. If I am being robbed I have no choice to say I am ok and if you are not asking for a required password you will never know. I have complained about it once before. I also think the prices for installation seems very high. I have wanted the app on my phone since I started my contract, but the technician that came said he didn't get wifi connection and it wasn't working, so I have yet to get the app which I wanted.