I am always pleased by the service when I call ALARMFORCE. Today I called in response to a billing concern brought forward and was reassured by the Technical Support that although they couldn't make my one time payment, they would transfer me to the Billing department that could handle it. Furthermore, they reassured me that the monitoring would still continue regardless of the reminder. Upon talking to Ruchi in Billing she reassured me that ALARMFORCE is the type of company that will work with the customer on payments. Together we laughed at how ridiculous banks can seem when it takes 4 of their agents and even a manager to resolve such a minor cost point. I think after all of this I will keep ALARMFORCE and look for another bank!
- Approximate cost of services:
- $60.00
- Company Response
Hi,
Protecting your home is our number one priority and so we're glad we were able to assist you with this matter.Thank you for taking the time to write this review.
Have a great day!
Jesi