No customer service at Sandy Lake AB
I can't get any techs to come out to my location because they say its "too far". Its only 50 kms northwest of Edmonton or 30 kms northwest of St. Albert. So I guess once the products are installed, the customer doesn't matter any more. They are not willing to go some distance to do maintenance. I'm supposed to get a free maintenance check by a tech, now i can't even get a guy out if i pay for it. So i have to buy the stuff myself and service myself i guess. This review doesn't allow me to change the location to Sandy Lake, AB. It keeps saying "in Ottawa", its not.
- Approximate cost of services:
- $12.00
- Company Response
Hello,
We're sorry to hear about your experience. Our customers do matter to us. Please email me directly at jesi@alarmforce.com with your contact information, so that this matter can be resolved as quickly as possible.
Thank you,
Jesi